Mobile or paper ticket accepted
This is a unique and immersive ghost tour, and the experience begins on time.
If you arrive a few minutes late, you may need to catch up with the group along the route. Note that guests arriving more than 5 minutes late will NOT be able to join.
The meeting point is the round window at Saga-Arashiyama Station near the North Exit. Our guide(s) will be waiting there for you.
We will also share tour details via WhatsApp, so please make sure the phone number used for your booking is reachable on WhatsApp, and having the app installed and accessible on the day of the tour.
Please arrive a little early, get comfortable, and enjoy the experience together.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.