The actual steps may vary depending on the OS version and device model.

[Install eSIM]
*Each QR Code can only be used on one device. Once installed, the eSIM will be bound to that device and cannot be transferred to another.

Method ① In-app Installation:
Open the Trip.com App > Go to Account > All Bookings > Tap the “Install” button.

Method ② Scan QR code / Manually enter eSIM information to install:
1. Open the QR code attachment from the order in the Trip.com app, and print it in advance or save it to another electronic device.
2. Open Cellular Network (iOS) or SIM Card Management (Android) in Settings.
3. While the phone is connected to the internet, click Add eSIM and scan the QR code to install.
4. If you can't scan the code, enter the SM-DP+Address and Activation Code from the order voucher to install.
5. If steps 3/4 fail, your phone may be locked by the home carrier (unable to use other carrier networks). Contact the carrier to unlock it before using eSIM.

[Using eSIM]
1. Turn off the primary SIM card and turn on the eSIM network switch.
2. Enable Cellular Network (iOS) or SIM Card (Android).
3. If you still cannot connect to the internet after the above settings, set the APN and restart. See the information below for details.

[About APN]
1. Setting Path:
iOS: Settings > Cellular Data > Cellular Data Network > Enter APN Details
Android: Settings > Connections > Mobile networks > Access Point Names(APN) > Edit APN or Add APN
2. Enter APN
APN: plus.4g
APN type: default,ia
3. Restart your phone.

[Check Your eSIM Usage]
Enter your order number to view usage (or tap the link in your Trip.com PDF voucher):
https://flow-consumer-center.billionconnect.com/usageq/trip/en

[Customer Support]
If you encounter any issues during use, please do not delete the installed eSIM. Provide your order number and screenshots of your phone settings to our customer support team, and we will offer prompt assistance.