Mobile or paper ticket accepted
In case you can't find the meeting spot, you can ask by showing this (JR上野駅 中央改札外のハードロックカフェ入口付近) to the local people.
• We kindly ask our guests to be at the meeting point at least 15 minutes before the departure time to check-in with their guide.
• Our Secret Food Tours Guide will have an orange umbrella at the meeting point for easy recognition.
• Please ensure to contact us in advance of the tour for any dietary requirement, to ensure we can cater for them the best we can.
• This tour involves a fair amount of walking; comfortable shoes are recommended.
• We regret that we are unable to accommodate guests with wheelchairs or any impairments requiring special assistance.
• Gratuities to guides providing excellent service are appreciated.
• The legal minimum age for drinking alcohol is 20 years old.
• Please note: the itinerary and menu is subject to change, based on the locations' availability, weather, and other circumstances.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.