Carlisle Bay enjoys a stunning beachfront location and the staff were excellent throughout our stay – warm, attentive, and genuinely helpful. The food was consistently fresh and well prepared, and the East restaurant was a cut above, delivering refined dishes that stood out as the best dining experience on the property.
On the downside, the rooms are beginning to feel dated and don’t quite match the luxury billing. The beds were very uncomfortable – far too hard for a good night’s sleep. The watersports kit is old and in need of replacement. Sailing equipment good enough (three hobies)
The tennis facilities are in particularly poor condition – cracked courts, worn nets, and neglected equipment.
Entertainment options for teens are very limited, with no pool table or similar activities, and while the evening entertainment was good in quality, it was sparse, leaving the resort feeling quiet after dinner.
Beach facilities also need attention. Many parasols were old and some damaged, and several sunbeds were dirty and worn. Sunbeds and parasols by the poolside in contrast were almost new.
On a positive note, the yoga and Pilates sessions were excellent – professionally run and genuinely enjoyable – and the guided hike was a real highlight of the stay.
Another disappointment was the minibar, which was not refilled daily as promised. Small details like this matter when guests are paying premium rates.
Closing remark: Carlisle Bay may be marketed as part of The Leading Hotels of the World, but right now it simply doesn’t live up to that standard.
