Monserrat Apart Hotel

Unfortunately, the property didn't meet expectations and wasn't as described on the website. The issues I experienced include: - Shabby and dirty room with a VERY strong chemical smell - Non-functional stove and barely working air conditioner - Broken window hinges making it hard to open the window - Shabby Bathroom lacking essentials like hairdryer, foot towel, shower gel, and shampoo - Unpleasant odors in the hallway and room, definitely from cigarette and marijuana smoke These issues made my stay extremely uncomfortable, and I'm disappointed with the misleading listing. I left this property immediately and they never processed the refund. All pictures attached.

Beautiful hotel. Large room with kitchen, fridge and everything you need. Very nice setting. Very good breakfast buffet

I'd give this hotel a star at most. He's dirty, he's careless. It has not even communication of the rooms with reception, you have to go directly. There is also no wifi in the rooms, this in the times that run seems undiluvian. They don't make the room daily. Terrible experience, don't get to this hotel