Breakfree Eco Beach

Like most of the motels & hotels in Byron Bay, Eco Beach Resort is overpriced. The only Eco about it is not changing your sheets for 8 days, (which is fine by me), not providing any milk, sugar and poor quality coffee, (so cheap), tea & coffee etc is not replaced. At the end if you do not do your dishes, make sure unit is clean they warn you (once there) they will fine you!!! Despite the price of the unit the mattress was an extremely cheap one which had worn springs, was unsupportive and caused pain. The unit we were in looked tired, with some faults, not what you expect for the money. The only good features are the units seem very sound proof, there is good safe off street parking and the outdoor spa which was working well. No current close beach access. Staff were caring but they don't own the units, which are individually owned!

Reception open limited hours. If you arrive after 3pm no way of contacting anyone unless you have phone that works in Australia. Room very tired and not clean. Handles and toilet roll holder coming off wall. Questionable marks on curtains and doors - blood? Mouldy food left in cupboard and crockery unclean, with dried on food remaining. Drawer unit left full of other people’s clothes. No way of double locking door, so did not feel safe. Absolutely no sound proofing. Could have joined in conversation with neighbours at 6am. Remote to a/c unit hidden in room. Ceiling fan only as didn’t find remote til we were leaving. Additional charges for everything, from dish washing soap to extra towels. Fined if don’t remove own rubbish before leaving.

You get an confirmation email asking you to call them before 12 o'clock on check in day so they can give you a room number etc. Self check in only. THEY DON'T ANSWER THE PHONE OR REPLY TO TEXT MESSAGE. Rate 0/10 by default.