Nautilus Beachfront Villas And Spa

Arriving at our spotless unit, and finding a personalised card and complimentary bottle of wine was an unexpected touch. The facilities at Nautilus were great with three pools, a massive spa, tennis courts and basketball area. The Pandanus Deck, located right above the beach just adds to the relaxing and peaceful environment. The units themselves were spotless and fully equipped for self catering. The outdoor courtyard provided ample entertaining space for a family or small group. The palms and garden at the unit just added to the tropical setting throughout the resort. Shall be back again.

Really enjoyed our one night overnight stay at Nautilus, whilst on a drive holiday to northern NSW. Easy to find, located right on the beach, excellent swimming pool, great Thai restaurant onsite, easy walking distance from our room. Brian greeted us and was warm, welcoming and informative. The rooms are stylishly decorated and have heaps of snacks and extras. Great after a long drive. Having a brand new car, what I particularly was pleased with was the carport undercover parking. We could relax as storm clouds and thunder (no hail fortunately) rolled by.

Beware of fraudsters! After a 650km journey I discovered that the room had already been rented! It then turned out that the room had been rebooked for 2025 (!) instead of 2024. I then had to spend the night in the car and celebrate my birthday here. When I complained, they said that it was my problem and that I could come next year. No money will be refunded. THAT IS ABSOLUTELY CHEERFUL! As other guests had exactly the same problem, I assume that this is done systematically in this filthy place. I have already booked hundreds of hotels, but nothing like this has ever happened to me. My credit card insurance then refunded the amount in full, so at least I didn't suffer any financial loss. First of all: If the answer is the excuse that I made the mistake, it just proves what kind of owners they are, who obviously need the money so badly that they cheat the guests. Room: 1