Best Western Endeavour Motel

3.0 / 5

•

233/237 Newcastle Street, East Maitland, NSW, Australia 2323

Reviews from Guests

3.0/5

195

Reviews

from real guests

annasT6653UR

I have left a few reviews for this accommodation last year which were mostly positive, so hopefully this can come as constructive criticism. The accommodation itself is basic and a little rundown. Unfortunately this was even more evident on this return trip. There was very pervasive, unpleasant smell, possibly from water damage. I kept my windows open throughout the night and even when I’m not in my room, to try and minimise this somewhat. Noisy water pipes banging and squeaking when next door had their shower or turned on the tap. Poor sound insulation- I didn’t like being woken up nor kept up by the noise from next door (they were not being excessively noisy). The comfort of your stay will largely depend on the activity of your neighbours due to this factor. Sink drainage is still slow - every few seconds of use, having to turn tap off and wait for water to drain. Hair on toilet seat. Water stains on the carpet squares. Wardrobe is very difficult to pry open due to furniture being so old and a bit “stuck”. Work has paid for 3 nights but I left after 2, choosing to drive home after work instead. While there are plenty of parking and the staff are lovely, renovation and revamp is needed for a complex which feels dated and neglected. I feel the basic needs of a clean, quiet place to stay are no longer being met- And I do evaluate each accommodation in alignment with the cost and type of stay. I do appreciate Ray and Joanne for being lovely hosts of this property though.

annasT6653UR

I stayed here for three weekends in the past month, each time in a different room. Like my stay a few months ago, I found this motel is easily accessible from the main road. It is clean, neat, basic accommodation. The twin room is very compact, the small window means room is a little dark. The queen bedroom is a little more spacious and bright in comparison, with a larger window. The basic necessities are covered – kettle, tea, coffee, microwave, wardrobe, couch, desk, tables and chairs, hairdryer. There is a communal laundry. There is plenty of parking right outside each accommodation in the open car park. There is very little storage space. Wi-Fi is slow but dependable. Upload 9.55Mbps, download 4.5Mbps. The bed and shower is comfortable. Some rooms have stainless steel kettles and other rooms have plastic kettle. Two of the three rooms I have found the wash basin struggling to drain the water. Two of the three rooms were rather musty but I was able to open the window to let airflow in. Not much street noise as it’s set in from the road. Soundproofing isn’t great, so you may hear muffled voices talking or the tv next door. However, this is similar to many accommodations I have been to. If you’re looking for basic dependable accommodation, give this a go. Being an older motel, it is a little in need of TLC though - cracks in the basin, missing vegetable crisper in the fridge, missing glass shelf above the basin, etc. But it is clean and neat, which is the main thing. The staff and manager/owner is absolutely fantastic. This is one reason I would not hesitate to return. Thank you, Ray and Joanne!

annasT6653UR

I stayed here for two nights for work. The motel is easily accessed from the main road. It is an older style motel. There is plenty of parking in front of each room as well as visitors parking. The accommodation is very compact, with a queen size bed, shower and bathroom, wardrobe, desk and dining table. My room also had a bar fridge and microwave in addition to kettle. Complimentary tea, coffee, sugar and cookies. Plenty of towels although not many places to hang them. There is one air-conditioner servicing the entire space. There are extra pillows and blanket in storage, which I felt the need to use as the blanket on the bed was extremely thin. There is minimal storage space and due to the compact nature of this accommodation, I would suggest this just for short-term stay. There is free, unsecured Wi-Fi which is of reasonable speed. 13.5 Mb/ second download and 4.44 upload. Despite being off the main road, there is minimal road noise. Thankfully my neighbours have been quiet. Soundproofing isn’t fantastic as I can hear people coughing next door, which thankfully isn’t very frequent. The loudest noise is when people come and go, with the front door opening and closing. Overall impression is that despite being an older building with old furnishings, it is clean, neat and tidy. Just like a house that someone has lived in for 50 years, it cannot compare to a newly built house. So it would not be fair to compare this to a fancy hotel. I wouldn’t hesitate to return as it is easy to access, parking is spacious and plentiful, and everything works. It’s basic accommodation that services its purpose without being unpleasant. Lovely front reception staff. Places that I rate poorly and wouldn’t return to include those with poor cleanliness, broken amenities (eg dangling light bulbs, broken blinds, etc), bad odours (mould, bleach, etc).

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

Newspapers

Non-smoking Rooms

Laundry

Dry Cleaning

Breakfast in the Room

BBQ Facilities

Packed Lunches

Fax/Photocopying

Snack Bar

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Tours

Special Diet Meals (upon request)

Smoke-free property

Latvian Spoken

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Dutch Spoken

Body thermometer

Korean Spoken

Physical distancing of at least 1 meter

Alternative meal arrangement

Car park [on-site]

Nightclub/DJ

Lockers

Cashless payment service

Hungarian Spoken

Daily disinfection in all rooms

Portuguese Spoken

Guest rooms seal after sanitization

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Game Room

Indonesian Spoken

Anti-viral cleaning products

Room sanitization opt-out available

German Spoken

Spanish Spoken

Ironing Service

Service animals are welcome

Facilities for Disabled Guests

Car park [free of charge]

English Spoken

Finnish Spoken

Library

Car park [nearby]

Elevator

First aid kit

Face coverings on staff

Security [24-hour]

Heating in public area

Contactless check-in/out

Shared stationery removed

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

Newspapers

Non-smoking Rooms

Laundry

Dry Cleaning

Breakfast in the Room

BBQ Facilities

Packed Lunches

Fax/Photocopying

Snack Bar

Daily Housekeeping

Air conditioning in public area

Discounts recommended for you

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10 Available Room Types

Standard Villa, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower, Full Kitchen)

Standard Villa, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower, Full Kitchen)

Non-smoking

Carpeted

Dining Table

Electric Kettle

Refrigerator

Laptop workspace

Dining Area

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Shower

Stovetop

Private bathroom

Free Toiletries

Air Conditioning

Iron

Kitchen

Sitting Area

Microwave

Oven

Room service [24-hour]

Three-Bedroom Villa

95 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Washing machine

Private bathroom

Heating

Kitchen

Carpeted

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Towels

Dining Table

Clothes Rack

Executive Family Room

28 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Carpeted

Electric Kettle

Toaster

Towels

Dining Table

Clothes Rack

Free Wifi

Linens

Sleep comfort items

Socket near the bed

Wine glasses

Ground floor available

Sitting Area

Trash cans

Wardrobe/Closet

Fire extinguisher

Individual air conditioning

Safety/security feature

Smoke detector

Tea/Coffee Maker

Daily housekeeping

Exterior corridor

Full kitchen

Kitchenette

Non-smoking

Cable Channels

Executive Twin Room

20 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Carpeted

Electric Kettle

Towels

Dining Table

Clothes Rack

Free Wifi

Linens

Sleep comfort items

Socket near the bed

Microwave

Wine glasses

Ground floor available

Sitting Area

Trash cans

Wardrobe/Closet

Fire extinguisher

Individual air conditioning

Safety/security feature

Smoke detector

Tea/Coffee Maker

Daily housekeeping

Exterior corridor

Full kitchen

Kitchenette

Non-smoking

Cable Channels

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower)

Non-smoking

Carpeted

Dining Table

Electric Kettle

Laptop workspace

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Kitchenette

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Shower

Private bathroom

Free Toiletries

Air Conditioning

Iron

Microwave

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Free Parking

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

BBQ Facilities

Packed Lunches

Snack Bar

Special Diet Meals (upon request)

Alternative meal arrangement

Breakfast service

Front Desk Services

Newspapers

Lockers

Entertainment and Family Services

Air conditioning in public area

Kids club

Smoke-free property

Nightclub/DJ

Family/child friendly

Heating in public area

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Shared Kitchen

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Daily Housekeeping

Safe dining setup

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Body thermometer

Physical distancing of at least 1 meter

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

Ironing Service

First aid kit

Face coverings on staff

Shared stationery removed

Languages Spoken

Latvian Spoken

Icelandic Spoken

Dutch Spoken

Korean Spoken

Hungarian Spoken

Portuguese Spoken

Indonesian Spoken

German Spoken

Spanish Spoken

English Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Tours

Car park [on-site]

Service animals are welcome

Facilities for Disabled Guests

Car park [free of charge]

Car park [nearby]

Elevator

Security [24-hour]