Spicers Vineyards Estate

4.0 / 5

•

555 HERMITAGE ROAD

Reviews from Guests

4.0/5

1,150

Reviews

from real guests

TMSLivesAloha

Bridging a multi-decade gap since an earlier visit to the Hunter Valley, we selected Spicers Vineyards Estate for our base and could not have found better. The setting brings a sense of place that allows one to relax, reflect, and reconnect in meaningful ways; while the staff, facilities, and dining further enhance the experiences and memories built in the days in such a special place. We hope to return in future, and extend our sincere thanks and warmest aloha from our home in Hawaii.

graces09

I unfortunately couldnt amend my previous 1 star review from our original stay in October 2020 - I should’ve done this earlier and apologise for the lateness! The team at spicers contacted me after the review I originally left and instead of the basic and generic response, they attempted to make amends for my original stay and offered me a chance to visit again and see the changes they made. I did return again in April of 2021 and the difference was day and night. For anyone visiting this space and staying in the vineyard estate house - I have nothing but praise for the team who took care of the home and us. All of the issues I mentioned in my original review were responded to and managed in such an effortless way. The rooms were stunningly clean, the grounds were so well kept and honestly it was just everything we had imagined the first stay had been. I truly want to thank the team (whether they are still on board or have moved on to other ventures) for all they did. I am grateful for the care they showed myself and my guests and simply for the fact that they took the feedback onboard and made the changes that resulted in one of the best stays I’ve ever had. No complaints here - only gratitude. The team on-site and in management made all the difference. Thank you all again

Arthur-Fonzarelli99

We arrived at 10pm. It was raining and cold. The property reception was locked with a sign with a phone number to call for emergencies. I figured not being able to check in was worthy of a call. A polite member of staff informed me that they were in the Guesthouse and would be over in 15 minutes. That wasn’t what I’d expect from a 5 star hotel but not to worry. We got into our room. It is quite aged, in need of a renovation. But again, not to worry. However, the experience got significantly worse when I went downstairs to ask where to go for breakfast. The staff member rudely explained that the breakfast that I paid an extra $120 for was already in the room the night before. It was two pieces of bread, some jam and two packets of cereal. I don’t eat bread/gluten. The restaurant was apparently closed for renovations and allegedly they tried (on several occasions I was rudely told) to contact Expedia to inform me but because I’m somehow a lesser guest for booking through Expedia, they didn’t pass me the message so too bad for me / don’t use a booking agent. I asked for a refund for today’s breakfast but agin was snapped at saying “no”. It’s not so much about the restaurant being closed, not being informed when I booked, the aged room etc, it’s the service (or lack of) that can let any place down.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Hot Tub

Spa

Meeting/Banquet Facilities

Heating

Restaurant

Room Service

Terrace

Non-smoking Rooms

Facilities for Disabled Guests

Breakfast in the Room

Massage

Library

Packed Lunches

Cycling

Fax/Photocopying

Concierge Service

Shared Lounge/TV Area

Daily Housekeeping

Bicycle Rental

Garden

Ticket Service

Bicycles

Baggage Storage

Smoke-free property

24-Hour Front Desk

Desk/workspace

Outdoor Pool

Car power charging station

Pool facilities

Accessible concierge desk

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Hot Tub

Spa

Meeting/Banquet Facilities

Heating

Restaurant

Room Service

Terrace

Non-smoking Rooms

Facilities for Disabled Guests

Breakfast in the Room

Massage

Library

Packed Lunches

Cycling

Fax/Photocopying

Concierge Service

Shared Lounge/TV Area

Daily Housekeeping

Bicycle Rental

Garden

Ticket Service

Bicycles

Baggage Storage

10 Available Room Types

Deluxe House, Multiple Beds, Kitchen, Courtyard View

Deluxe House, Multiple Beds, Kitchen, Courtyard View

Non-smoking

Heating

Carpeted

Sleep comfort items

Electric Kettle

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hot Tub

Daily housekeeping

Free Wifi

Desk

iPod dock

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Kids shampoo

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Kitchen

Sitting Area

Bathtub

Free bottled water

Room service [24-hour]

Vineyards House

Air Conditioning

Bathrobes

Bathroom

Free Toiletries

Cable Channels

Carpeted

Tea/Coffee Maker

Dining Area

Dining Table

Dishwasher

Electric Kettle

Fireplace

Hair dryer

Heating

Ironing Facilities

Kitchen

Kitchenware

Microwave

Minibar

Mountain view

Outdoor Furniture

Oven

Patio

Private bathroom

Refrigerator

Sitting Area

Shower

Slippers

Sofa

Spa Tub

Stovetop

Streaming service like Netflix

Toaster

Toilet

Towels

Wardrobe/Closet

Wine glasses

Internet [LAN]

Luxury Spa Suite

Non-smoking

Heating

Carpeted

Sleep comfort items

Electric Kettle

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hot Tub

Daily housekeeping

Free Wifi

Desk

iPod dock

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Kids shampoo

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Sitting Area

Bathtub

Free bottled water

Room service [24-hour]

Bathroom

Cable Channels

Ironing Facilities

Mountain view

Outdoor Furniture

Patio

Shower

Sofa

Spa Tub

Wine glasses

Internet [LAN]

King Spa Room

Non-smoking

Heating

Carpeted

Sleep comfort items

Electric Kettle

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hot Tub

Daily housekeeping

Free Wifi

Desk

iPod dock

Towels

Streaming service like Netflix

Free Toiletries

Toilet

Kids shampoo

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Clothes Rack

Fireplace

Sitting Area

Bathtub

Free bottled water

Room service [24-hour]

Luxury Suite with Spa Bath

50 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Private bathroom

Heating

Slippers

Carpeted

Fireplace

Sofa

View

Electric Kettle

iPod dock

Mountain view

Towels

Upper floors accessible by stairs only

Clothes Rack

Facilities Details

Pool and Spa

Massage

Spa

Hot Tub

Outdoor Pool

Parking and Transportation

Free Parking

Bicycle Rental

Food & Drink

Restaurant

Room Service

Breakfast in the Room

Packed Lunches

Breakfast service

Front Desk Services

Concierge Service

Ticket Service

Baggage Storage

24-Hour Front Desk

Activities

Cycling

Entertainment and Family Services

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Terrace

Library

Shared Lounge/TV Area

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Heating

Air Conditioning

Garden

Bicycles

Desk/workspace

Car power charging station

Pool facilities

Accessible concierge desk