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Reviews from Guests

3.0/5

tripadvisor

115

Reviews

from real guests

Sightseer25581041614

5

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5

This hotel is ideally situated in Sydney for all attractions. The hotel staff very friendly and helpful. The room was spotless, large and catered for everything that a traveller needed. Highly recommended. Sue and Matt.

MH1_7

5

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5

Stayed at the Abey hotel while traveling round Australia.The abey is located in a great location just of Oxford Street close to all the main attractions and transport links. You can walk into the city in 10 minutes and bus links are located only 2 minutes away. The rooms are a decent size and very clean and have all the amenities to make your stay a great one. The staff are the biggest asset to this hotel and nothing is to much trouble for them.Andrew who checked us in was so friendly and took time out to find out about our trip so far. Anne I think was the lovely lady from Northern Irelands name on checkout couldn’t do enough for us thanks for the chocolate, enjoy your trip home for the wedding. All the staff at the Abey are genuinely interested in there guests and are a credit to your company. This was our 4th stay over the last few years normally staying at the Cambridge Hotel which is located in the same building and it gets better each time. This hotel will always be out 1st choice when visiting from the UK Thank you for a great stay and hopefully see you again on our next visit Mark and Paul

purple-circle-girls

2

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5

This hotel would have to present the worst value for money I've ever experienced. It's a 3 star hotel (at best) with a 5 star price tag (I paid $320 for one night single accommodation - extra for breakfast). The staff are pleasant and helpful and the location is great - quiet and convenient. That's it for the positives. The hotel is in dire need of maintenance and some TLC. The hot water tap in the bathroom fell off in my hand and had obviously been that way for some time. I could have easily scolded myself. Tiles in bathroom were mouldy ( as is the swimming pool!); there are chips on most of the tacky laminated furniture and on the vanity in bathroom; bedside lights were not working and made of tinny fake copper; carpet is threadbare and dirty; kettle doesn't reach any of the power points. Basically there are things here which would be reasonably easy to fix but clearly the hotel has not taken the care to do so. In addition, the breakfast (for $20) was so poor I couldn't eat most of it. Gluten free bread was provided but it had been defrosted from frozen and was damp! No other gluten free options available. The only fruit provided was a very small quantity of water melon. Thank goodness for the sliced tomato and cheese or I'd have gone hungry. If you want a 3 star hotel, the Song nearby is less than half the price and much much better.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi