Bellagio by The Sea Apartments

When we got there, we had an 'upgrade' because the apartment we booked wasn't ready. We were excited till we walked into the 'penthouse'. Still confetti on the floor from a previous party? Sigarette buds in potplants, dirty grill, tab nobs missing in shower, no plug for the bath etc... When we mentioned it to the reception they said they couldn't get anyone to fix things. But what about the cleaning? It was really dirty. When we left we asked for someone to contact us within a few days to explain but they never did. Terrible place to stay, very run down.

The position of the Bellagio is enticing. Who wouldn’t want to stay across from Collaroy Beach. Don’t be fooled though, the photos on the website are years old and the Bellagio is tired. Make up is no longer enough, this old dame needs more than TLC. But seriously at least Clean People!!!! Check in is non existent with a key being left in a box. The after hours number doesn’t connect. So really sad because The Bellagio has great bones, great views (if the windows had been cleaned in the last few years) and great location. What a waste!

Very tired, needs a major overhaul, mould all through both bathrooms, four person penthouse with only crockery for 3 people, sliding door in en-suite broken, lighting was terrible, many lights out, door to balcony not working, floor mat in lounge room was filthy, walls need painting, tiles loose on balcony, child safety hazard on balcony, top balcony glass walls cracked, spa down stairs was tepid, location and view is great but so overpriced for the quality of the premises, so disappointing