Peppers The Hills Lodge

4.0 / 5

•

1 Salisbury Road Corner, Windsor Road, Castle Hill, New South Wales, Australia 2154

Reviews from Guests

4.0/5

677

Reviews

from real guests

envyedevents

Peppers should have provided us with wonderful memories for our 10th anniversary. It did not. We are Accor members, and had been here some years ago, so we looked forward greatly to our stay even though it was a three-hour drive away. Check-in was efficient, but lacked warmth and sincerity. The room was well-presented, comfortable, nicely furnished and spotlessly clean. The hotel booking site had enquired if the stay was for a special reason, so we had informed them of our anniversary. They left us a tiny complimentary slice each - and one can of water to share between us! The Wi-Fi code didn't work, and after venturing back to the Concierge desk, we were told that it had recently been changed and we had been given the incorrect code: small details matter in luxury hotels. Our room looked directly onto the car park (we had chosen this because we suspected that the pool room views overlooked the main road); however, the curtains didn't extend entirely across the window and door, so light came into the room. That wouldn't have been too awful, apart from the fact that it reflected straight into a mirror next to the bed, and kept me awake for the better part of the night. I reported this problem upon check-out, so apparently this will be brought to the attention of management. Had it not been for the decor, we could have mistaken this Peppers for an Ibis.

minicooperdownunder

Stayed here for 2 nights in October 2025 before I headed north to Nelson’s Bay. My room was spacious, clean and well equipped apart from no easily accessible power points as the only one near the desk was at floor level. The room had everything I needed for a two night stay and looked like it had been recently renovated. The hotel is located in a fast growing area of north-west Sydney and from the groups at breakfast would appear to be a popular place for small business meetings. Breakfast was a decent selection and a good start to the day. The hotel had free underground secured parking under my building and plenty of open parking on the grounds. Overall a decent choice if you need to be in this area.

Michael_MandM

The thing that stands out about Peppers The Hills Lodge is the people. Every staff members that we came in contact with was extremely friendly, and happy to do anything that made our stay a pleasant one. We had a king room which was very nice, our balcony overlooked the pool area, and the in-house restaurant and bar were just a short walk along the corridor. There was undercover secure parking, along with a Tesla EV charger which was very handy. All in all a great stay.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Massage

Fax/Photocopying

Outdoor Pool

Outdoor Pool (seasonal)

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Korean Spoken

Alternative meal arrangement

Nightclub/DJ

Portuguese Spoken

Wi-Fi in public areas

Game Room

Service animals are welcome

Convenience Store (on site)

Daily disinfection in common areas

Latvian Spoken

Icelandic Spoken

A la carte breakfast

Car park [on-site]

Free face masks

Body scrub

Entertainment Staff

Golf Course (within 2 miles)

Staff trained in safety protocol

Body wrap

Room sanitization opt-out available

Swimming pool [outdoor]

Malay Spoken

Finnish Spoken

First aid kit

Shared stationery removed

Hair/Beauty Salon

Swimming pool

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Spanish Spoken

English Spoken

Library

Elevator

Security [24-hour]

Heating in public area

Garden

Invoice provided

Smoke-free property

Hot water linen and laundry washing

Cashless payment service

Car park [free of charge]

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Massage

Fax/Photocopying

Outdoor Pool

Discounts recommended for you

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10 Available Room Types

Superior Room, 1 Queen Bed

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Shower

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Free instant coffee

Room service [24-hour]

Suite (Lodge)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Shower

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Free instant coffee

Room service [24-hour]

Superior Queen Room with Balcony

32 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Sofa

Electric Kettle

Towels

Dining Table

Clothes Rack

Superior Room (Bath & Balcony)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Shower

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Free instant coffee

Room service [24-hour]

Superior Queen Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Satellite Channels

Cable Channels

Carpeted

Laptop Safe

Sofa

Electric Kettle

Towels

Dining Table

Clothes Rack

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Outdoor Pool (seasonal)

Spa

Fitness Center

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Alternative meal arrangement

A la carte breakfast

Breakfast service

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Entertainment Staff

Kids club

Family/child friendly

Heating in public area

Invoice provided

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Safe dining setup

Daily disinfection in common areas

Free face masks

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Hot water linen and laundry washing

Cashless payment service

Languages Spoken

Korean Spoken

Portuguese Spoken

Latvian Spoken

Icelandic Spoken

Malay Spoken

Finnish Spoken

Hungarian Spoken

Spanish Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Service animals are welcome

Car park [on-site]

Body scrub

Body wrap

Swimming pool [outdoor]

Check-in [24-hour]

Swimming pool

Elevator

Security [24-hour]

Garden

Car park [free of charge]