Best Western Ambassador Motor Inn and Apartments

4.0 / 5

•

313-315 Edward Street, Wagga Wagga, New South Wales, Australia 2650

Reviews from Guests

4.0/5

217

Reviews

from real guests

271tasb

“Sour Arrival !! ” When we love locations we tend to return to those spots ! And I have with this accommodation I have throughly enjoyed everything about this place from beautiful spacious rooms , clean presentations and even that staff !! The owner a beautiful welcoming Indian gentleman was always a delight to deal with he was great !! It takes one person to be rude sour and horrible to turn you off an experience !!! And yesterday my love for this hotel changed !! A rude judgemental attitude two people checked me in RON and his wife , I was spoken to in a unprofessional and unwelcoming manner, asked if I was leaving early in a horrible tone by the rude old woman , I had asked if they were the new owners RON SAID YES nice I enquired about the lovely Indian man Ron then informed me he wasn’t the owner and he was taking care on the hotel , if he is going to lie to guests about who he is that will lose points for you straight away ,I had previously spoke to a lovely lady on the phone prior to arriving a couple days about adding two more adults which was perfectly fine for me to do , Ron spoke to me like I was trying to scam them , Sadly I won’t be returning to this hotel and it’s sad that this elderly couple will be giving customers and any future guests the wrong impression and no one will return !! My recommendations for this hotel will now change as I don’t want any of my friends or family to receive this same disgusting behaviour I received RON you defiantly need to learn a thing or two in customer service your dealing with guests is very cold and unprofessional!!! I have stayed at a lot of hotels and love to review locations sharing best places and best prices and quality locations , Ron you were rude to the wrong guest !!

mrsthomo13

Called late to book as we had to travel 3hrs last minute for surgery at 9am. They mentioned we could claim back under IPTAS for hospital. We arrive late, key left out for us. Heater and electric blanket on and even printed and left IPTAS forms on the room!

lynneandmarkt

Leanne and Ron were extremely helpful, kind and supportive looking after us very well under difficult circumstances. Great motel and apartments, they were very clean and comfortable, all staff members were very helpful during our stay.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Outdoor recreational features

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Room Service

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

BBQ Facilities

Packed Lunches

Fax/Photocopying

Outdoor Pool

Outdoor Pool (seasonal)

Daily Housekeeping

Swimming pool

Air conditioning in public area

Safe dining setup

Hair/Beauty Salon

Shops (on site)

Invoice provided

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Korean Spoken

Physical distancing of at least 1 meter

Alternative meal arrangement

Car park [on-site]

Nightclub/DJ

Laundromat

Cashless payment service

Entertainment Staff

Hungarian Spoken

Daily disinfection in all rooms

Guest rooms seal after sanitization

VIP Room Facilities

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Contactless check-in/out

Game Room

Anti-viral cleaning products

Room sanitization opt-out available

Indonesian Spoken

Hindi Spoken

Swimming pool [outdoor]

German Spoken

Car park [charges apply]

Service animals are welcome

Hotel chain

English Spoken

Finnish Spoken

Library

Car park [free of charge]

First aid kit

Heating in public area

Garden

Shared stationery removed

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Outdoor recreational features

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Room Service

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

BBQ Facilities

Packed Lunches

Fax/Photocopying

Outdoor Pool

Outdoor Pool (seasonal)

Daily Housekeeping

Swimming pool

10 Available Room Types

Standard Apartment, 2 Bedrooms, Non Smoking

Standard Apartment, 2 Bedrooms, Non Smoking

Non-smoking

Heating

Sleep comfort items

Electric Kettle

Soundproof

Window

Daily housekeeping

Free laundry service

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Telephone

Cleaning Products

Towels

Toaster

Free Toiletries

Toilet

Shower

Kids shampoo

Washing machine

Private bathroom

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Microwave

Twin Room - Disability Access

30 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Private bathroom

Heating

Carpeted

Private Entrance

Electric Kettle

Toaster

Barbecue

Garden view

Electric Blankets

Towels

Entire unit wheelchair accessible

Clothes Rack

Accessible vanities

Roll-in shower

Accessible toilet

Shower chair

Walk-in shower

Free Wifi

Linens

Sleep comfort items

Socket near the bed

Soundproof

Dining Table

Fruits/snacks

Wine glasses

Ground floor available

Trash cans

Wardrobe/Closet

Clothes dryer

Individual air conditioning

Safety/security feature

Smoke detector

Blackout curtains

Daily housekeeping

DVD/CD player

Exterior corridor

Full kitchen

Safe

Kitchenette

Cable Channels

Sofa

Two-Bedroom Apartment

85 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Fan

Toilet

Microwave

Washing machine

Video

Patio

Private bathroom

Heating

Kitchen

Carpeted

Private Entrance

Sofa

Tile/Marble floor

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Barbecue

Garden view

Cleaning Products

Electric Blankets

Towels

Dining Table

Clothes Rack

Walk-in shower

Whirlpool bathtub

DVD/CD player

Free Wifi

Cable Channels

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Soundproof

Fruits/snacks

Full kitchen

Wine glasses

Daily housekeeping

Ground floor available

Sitting Area

Trash cans

Wardrobe/Closet

Clothes dryer

Exterior corridor

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Kitchenette

Deluxe Twin Room

35 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Private bathroom

Heating

Carpeted

Private Entrance

Electric Kettle

Toaster

Barbecue

Garden view

Electric Blankets

Towels

Clothes Rack

Hearing accessible room and/or kit

Walk-in shower

DVD/CD player

Free Wifi

Cable Channels

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Soundproof

Dining Table

Free bottled water

Fruits/snacks

Full kitchen

Wine glasses

Daily housekeeping

Ground floor available

Sofa

Trash cans

Wardrobe/Closet

Clothes dryer

Exterior corridor

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Kitchenette

One-Bedroom Family Suite

55 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Video

Private bathroom

Heating

Carpeted

Private Entrance

Sofa

Dining Area

Electric Kettle

Kitchenware

Oven

Stovetop

Toaster

Barbecue

Garden view

Cleaning Products

Electric Blankets

Towels

Dining Table

Clothes Rack

Facilities Details

Pool and Spa

Outdoor Pool

Outdoor Pool (seasonal)

Spa

Parking and Transportation

Free Parking

Food & Drink

Room Service

Breakfast in the Room

BBQ Facilities

Packed Lunches

Alternative meal arrangement

Breakfast service

Front Desk Services

Express Check-in/Check-out

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Nightclub/DJ

Laundromat

Entertainment Staff

Contactless check-in/out

Family/child friendly

Heating in public area

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Shops (on site)

Common Areas

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Daily Housekeeping

Safe dining setup

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

First aid kit

Shared stationery removed

Languages Spoken

Icelandic Spoken

Korean Spoken

Hungarian Spoken

Indonesian Spoken

Hindi Spoken

German Spoken

English Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Swimming pool

Car park [on-site]

VIP Room Facilities

Swimming pool [outdoor]

Car park [charges apply]

Service animals are welcome

Outdoor recreational features

Hotel chain

Car park [free of charge]

Garden