Novotel Wollongong Northbeach

4.0 / 5

•

2-14 Cliff Road, Wollongong, New South Wales, Australia 2520

Reviews from Guests

4.0/5

1,221

Reviews

from real guests

182lynettec

This hotel is a function centre and the ocean view rooms all face and overlook the roof of the functions. I stayed on a Saturday night as I had an event to attend early Sunday morning. The music for the function (wedding) started at 6pm to 12pm. It was loud and thumping and could be heard and vibrated inside the room. Impossible to sleep or utilise the balcony during the stay due to the level of music. When asked to be moved to another room was advised the noise is unavoidable and I should be aware that it is a function hotel. I would not recommend.

nick164

Visiting for the Wings over Shellharbour air show, I arrived late Sunday arvo. There was a short wait while the sole staff member finished checking in another guest. A second staff member eventually emerged from the back office. Check-in was friendly and welcoming, however could have been more informative in terms of hotel facilities. As an Accor Gold, I was kindly upgraded to an Ocean View room on the upper floor. The hotel is in a lovely location, seconds from the beach and a short 20 min walk into the town centre. Public areas are clean, spacious and mostly fresh however the guest corridor painting is in need of refresh (lots of scuff marks). The pool area is very dated. The guest room was comfortable, however some signs of age including a dated TV (no streaming), no bedside plugs and poorly maintained paintwork. In terms of sleep quality, the mattress was extremely soft and there was intermittent banging/knocking sounds that woke me twice during the night. No bottled water nor reusable bottle to fill - a sign suggesting to use tap water or go to the bar. I had breakfast in the hotel - the buffet had a good selection and cooked items were tasty and fresh. In all, some areas of improvement however still a good-value option if visiting the Gong.

BelC0001

We stayed here for two nights as we were attending the Wings Over Shellharbour air show. From a location point of view, the hotel was an ideal choice, a quality hotel yet only 20 mins from the Air Show site by highway. We last stayed here pre-Covid era so were surprised and pleased with the extensive renovations to the building, from the car park below the hotel to the function rooms, choice of bar and dining restaurants. Our room was on level 9, not with a balcony (an oversight on my part when booking) but certainly very pleasant as it overlooked North Beach. The sound of breaking waves 24/7 was very pleasant - next time I'll book a room with a balcony overlooking the beach to enjoy sitting outside in the fresh air. Nothing about the hotel or its staff can be faulted; everything was as spotless as possible. This hotel is solidly built; no adjacent room noise detectable. Parking was easy; once checked in and provided with the QR code to scan, booking the car park for two nights and paying by credit card was simple. The car park's boom gate entry recognized our car's registration plate each time and allowed us in easily. Two little but wonderful things stand out: complimentary biscuits in the room with the tea, coffee and hot chocolate sachets, and supplies of the Sydney Morning Herald newspaper at a table in front of Reception. Since the Covid-era, almost no hotel has offered either and we were very pleased to find both. Thank you!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Beachfront

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

Babysitting/Child Services

Laundry

Dry Cleaning

Facilities for Disabled Guests

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Currency Exchange

Massage

Soundproof Rooms

Hiking

Packed Lunches

Cycling

Fax/Photocopying

Outdoor Pool

Snack Bar

Concierge Service

Shared Lounge/TV Area

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Hypoallergenic room available

Hebrew Spoken

Professional-grade sanitizing services

Dutch Spoken

Bicycles

Korean Spoken

Alternative meal arrangement

Nightclub/DJ

Wi-Fi in public areas

Game Room

Indonesian Spoken

Souvenir/Gift Shop

German Spoken

Car park [charges apply]

Shoeshine

Service animals are welcome

Grocery Deliveries

Daily disinfection in common areas

Special Diet Meals (upon request)

Latvian Spoken

Room service [24-hour]

Icelandic Spoken

Honeymoon Suite

Body thermometer

Car park [on-site]

Lockers

Free face masks

Entertainment Staff

Karaoke

Golf Course (within 2 miles)

Staff trained in safety protocol

Room sanitization opt-out available

Swimming pool [outdoor]

Khmer Spoken

Finnish Spoken

Car park [nearby]

Cash withdrawal

First aid kit

Bicycle Rental

Shared stationery removed

Hair/Beauty Salon

Swimming pool

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Postal service

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Wired Internet

Anti-viral cleaning products

Spanish Spoken

English Spoken

Library

Elevator

Security [24-hour]

Golf course [on-site]

Heating in public area

Garden

Sterilizing equipment

Tennis Court

Invoice provided

Tours

Norwegian Spoken

Smoke-free property

Hot water linen and laundry washing

Cashless payment service

Poolside bar

Guest rooms seal after sanitization

Yoga room

Face coverings on staff

Contactless check-in/out

Breakfast service

Buffet-Style Restaurant

Beachfront

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

10 Available Room Types

Panorama Suite

35 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Slippers

Satellite Channels

Cable Channels

Carpeted

Sofa

Tile/Marble floor

View

Electric Kettle

Sea view

Towels

Upper floors accessible by elevator

Cleaning Products

Mirror

Free Wifi

On-demand movies

Streaming service like Netflix

Heating

Private Entrance

Soundproof

Minibar

Daily housekeeping

Interconnecting Room(s) Available

Sitting Area

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Individual air conditioning

Safe

Smoke detector

Non-smoking

Sleep comfort items

Laptop workspace

Shower chair

Wifi (Surcharge)

High Chair

Lever handle on door

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Bathtub

Room service [24-hour]

Beachfront Suite, 1 King bed with Sofa Bed

Beachfront Suite, 1 King bed with Sofa Bed

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Shower chair

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Desk

Free Toiletries

High Chair

Cleaning Products

Interconnecting Room(s) Available

Shower

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Studio Suite, 1 King Bed with Sofa bed

Heating

Sleep comfort items

Electric Kettle

Satellite Channels

Shower chair

Desk

Balcony/Terrace

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Shower

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Fold-up bed

Non-smoking

Carpeted

Soundproof

Laptop workspace

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

High Chair

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Bathtub

Room service [24-hour]

Queen Room with City View

31 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Satellite Channels

Cable Channels

Carpeted

Sofa

Electric Kettle

Towels

Upper floors accessible by elevator

Free Wifi

Minibar

Window

Safe

Accessible by elevator

Baby cot (upon request)

Wardrobe/Closet

Individual air conditioning

Non-smoking

Sitting Area

Smoke detector

Trash cans

Room, 1 Queen Bed, Ocean View

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Shower chair

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Telephone

Desk

Free Toiletries

High Chair

Cleaning Products

Interconnecting Room(s) Available

Shower

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Fold-up bed

Room service [24-hour]

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Beachfront

Hot Tub

Sauna

Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Packed Lunches

Snack Bar

Alternative meal arrangement

Grocery Deliveries

Special Diet Meals (upon request)

Room service [24-hour]

Breakfast service

Buffet-Style Restaurant

Poolside bar

Front Desk Services

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Currency Exchange

Concierge Service

Lockers

Activities

Hiking

Cycling

Golf Course (within 2 miles)

Tennis Court

Entertainment and Family Services

Babysitting/Child Services

Evening Entertainment

Air conditioning in public area

Playground

Nightclub/DJ

Entertainment Staff

Karaoke

Kids club

Cash withdrawal

Postal service

Family/child friendly

Heating in public area

Invoice provided

Smoke-free property

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Terrace

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Safe dining setup

Professional-grade sanitizing services

Shoeshine

Daily disinfection in common areas

Body thermometer

Free face masks

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Sterilizing equipment

Hot water linen and laundry washing

Cashless payment service

Guest rooms seal after sanitization

Face coverings on staff

Languages Spoken

Hebrew Spoken

Dutch Spoken

Korean Spoken

Indonesian Spoken

German Spoken

Latvian Spoken

Icelandic Spoken

Khmer Spoken

Finnish Spoken

Hungarian Spoken

Spanish Spoken

English Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Wired Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Heating

Air Conditioning

Designated Smoking Area

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Bicycles

Car park [charges apply]

Service animals are welcome

Honeymoon Suite

Car park [on-site]

Swimming pool [outdoor]

Check-in [24-hour]

Car park [nearby]

Swimming pool

Elevator

Security [24-hour]

Golf course [on-site]

Garden

Tours

Yoga room