BW Gregory Terrace Motor Inn

Intended to stay one night at this establishment. Even when checking in I had an uneasy feeling about the place. Foyer and surrounds dirty with 'stuff' scattered everywhere, the restaurant stacked with broken furniture and obviously neglected, but it was the carpark that really set the alarm bells off for me. Groups of individuals sitting around, cars without number plates, dark and no obvious security. Upon entering the room I was surprised- it wasn't too bad. Certainly not good, but acceptable for the price. I went out for a couple of hours- returning about 8:00 pm. Now the carpark really spooked me. Groups of young men standing around, couples sitting in dark corners- it was unsafe. I went back to my room, gathered up my stuff, placed the key in the 'express checkout slot' and exited. At no time was I attacked or my car damaged, but the place felt unsafe and it simply wasn't worth taking the risk. Book a room at your own peril.

Fantastic central location, very helpful and friendly staff. I would highly recommend this property. We stayed due to proximity to RBWH. The hotel is clean, comfortable and affordable. Thanks to the team

I arrived in town early this evening, quickly checked in without viewing the room, then headed to work. Now that I've returned and entered my room, I realise what a mistake that was. Aside from struggling to open a lopsided door handle that kept jamming, the first thing that has struck me is the smell- a mixture of cigarettes and vomit. There is an unsightly brown streak that looks suspiciously like regurgitated wine trailing down the bathroom cabinet. There is no fresh carton of milk in the fridge - instead there's a half empty carton. So much for being able to make a cup of coffee when I start the day at 4am. Reception is closed. I am supposed to run through a series of Zoom work meetings from here tomorrow morning and it's just untenable. This is disgusting. Best Western, you really shouldn't be making a doctor's life harder during a pandemic but congratulations, you've managed it. I'll never stay in one of your hotels again.