Mercure

The good, the staff are amazing. They are super helpful, appear interested in guests and remember you. While breakfast buffet is good, and was included in our rate the restaurant is not big enough for the volume of customers. At times while we were there large numbers of people were waiting for tables. The breakfast turnover is also quick and there are not enough staff to keep it stocked. The staff are great and I felt so sorry for them. The hotel itself self is old, sad and forgotten. The rooms really need an upgrade, the bathrooms are really grotty! You can hear water running in the room next door! It just feels like a sad hotel. There’s not a bin in the room and the one in the bathroom has no lid or liner bag which is just not nice. We wouldn’t choose to stay again. The locations very good but that’s it. There are way nicer hotels locally so spend the extra $100.00

Started here for two nights and loved it. Great location, good breakfast, very friendly lady at the breakfast check in. Would definitely stay again if returning to Brisbane.

Location of this hotel is perfect. Goldfinch restaurant is very good. But that’s about where it stops. The rooms are so old, dated and dirty. Tiles in the bathroom are the old small 2 inch square ones from the 70s! Carpets are worn and stained. Air conditioner vent is full of dust and as others have shown, the only window is so dirty you can’t see through it- disgusting! Cleaners slam doors all day long. The downstairs bar was being totally renovated- about time they did the rooms too. For the price, there are much better hotels close by.