Portal Brisbane

So I just checked in and Im super disappointed. The view from the Juliet balcony (7th floor top floor) is like a jail square. Walls, buildings, no view. The first i do is check the bed. It's like a torture rack - hard as a brick and it even has an underlay. Also no microwave, just a kettle. We are Gold Accor members. Downstairs O Bar is a joke. No kitchen. Only display glass Cafe items. Oooh but I did get a voucher for 2 free drinks. Im going to need them to sleep on the concrete slab. 🙄 CLLIX apartments make this hotel look stupid. I won't be returning. Mantra missed a great customer. I travel to Brisbane weekly. Long term.

This hotel is clean and comfortable enough as a hotel which doesn't offer suites with kitchenette facilities. Whilst the room was small at 18sqm it has full length windows and a glass door opening onto a small Juliette balcony fitted with one small table and chair. It is well located away from the city CBD, no real construction noise, no heavy traffic noise and a couple of blocks north of Central Train Station so one can walk to it from the Airtrain towing luggage. The only disadvantage for this traveller is the sheer lack of restaurants in the immediate vicinity to purchase takeaway dinner. There are a number of small cafes next door and across the road in Astor Terrace open for breakfast and lunch but they all close after the lunch service. The option is to buy a hot takeaway dinner in the city and walk back to the hotel with it.

Has to be just about the worst hotel we have ever stayed in. Parking is completely unclear as is check in. Parking is also paid. The room was underwhelming and despite advertising the location isn't particularly convenient. Had several taxis refuse to take us home from Suncorp Stadium due to road closures that are standard for football events. Paid for breakfast, for a completely flat toasted croissant, inedible fruit salad and orange juice. Despite the booking being for 2, apparently paying for breakfast only covered 1. Can't believe there is even a charge for that breakfast, absolutely disgusting. Glasses in the bar, dirty. Like clear lipstick on wine glasses. Morning staff were clearly not interested in being there. The ONLY redeeming quality of this place were the afternoon/evening staff that were super helpful. Price for the room was wildly high considering what it was. Booked through booking.com - which I think means you get the absolute lowest quality rooms.