Portal Brisbane

I am an ACCOR Plus member and booked this through my membership. The concierge / manager is one state from being asleep and offered no assistance what so ever. It took 20 mins to get a coffee...

Room was really nice - 5 star Fire alarm went off during the night (12.30 am) and hotel was evacuated. As there were no staff on duty, guests milled around until firies left and returned to their...

I had an awful experience with my airline as they had canceled my flight for New Years Eve very last minute. I arrived at Mantra Terrace Noah & Aamiron managed to A) Make me feel at ease in what was...