Anacapri Holiday Apartments

2.0 / 5

•

43 Enderley Ave, Surfers Paradise, Queensland, Australia 4217

Reviews from Guests

2.0/5

115

Reviews

from real guests

aleishac2026

After I booked this place last minute and read the reviews I was honestly concerned. We regularly travel from NSW but normally stay in high rise apartments but due to the minute booking this accommodation was all that was available. Previous reviews were quite worrying but honestly it wasn’t that bad. Location, close to Surfers Paradise and not far from Light rail stations. Check in was easy and staff member was very friendly. Room was spacious - 2bedrooms, 2 bathrooms, balcony over looking the tennis courts etc. The room was tidy and definitely livable but thoroughly needed a deep clean. There was no tea, coffee, sugar etc. The airfryer was not clean and contained left over chips. There was half a roll of toilet paper in one bathroom, nothing in the other. The facilities were great, the pool/sauna/tennis courts were kept incredibly clean. We met some lovely permanent/unit owners who were happy to have a chat and play with the kids. Overall this place has huge potential, if the room had a deep clean and was more equipped I would give it a 10/10

michellebO5846UT

The location of the property was good, only a short walk away to surfers. The check in process was poor with no staff available on site at check in time on a Saturday, we had to talk to staff via our phone. The room was dirty and the microwave unusable, smelling like it had had an electrical fire in it. Made the whole apartment stink. There was a power board in the bedroom with exposed wires showing. A thick layer of dust and lots of debris under the bed on the tile floor. The sliding door from the bedroom to balcony couldn’t close and lock properly, making the apartment insecure. There was no tea and coffee in the room and only half a roll of toilet paper. Pots and pans were dirty. Lots of dirt and grime around the place, the room needs a deep clean. There was no fire evacuation sign displayed in the room and the fire exit on our floor wasn’t marked with an exit sign (I don’t usually pay much attention to these things but checked following the burnt smell in our apartment). I complained via email and at the desk, the receptionist said someone from management would call me that afternoon, I never received a phone call. I wouldn’t stay here again.

71sasha

Our unit on the 15 th floor was disgusting Can’t believe they are still able to book people in .I thought because most of the reviews were old it couldn’t possibly be so bad. It was. We even spoke to the person on reception before we booked and were assured it was all in very good condition now. His idea of good condition obviously very different to ours.We didn’t expect 4 star but this is the worst unit we have ever rented and we travel frequently.We tried to move to a different resort but all booked out so close to Xmas. We were over run with cockroaches in the kitchen and when I complained I was told the pest man had been the previous week. He must have sprayed water !! Please believe me this is a true review. Do Not Waste Your Money

Facilities Details

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Designated Smoking Area

Room Service

Tennis Court

Non-smoking Rooms

Dry Cleaning

Ironing Service

Express Check-in/Check-out

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Outdoor Pool (seasonal)

Private Check-in/Check-out

Vending Machine (drinks)

Vending Machine (snacks)

Bicycle Rental

Hair/Beauty Salon

Swimming pool

Air conditioning in public area

Entire home

Pool with view

Suit Press

Daily disinfection in common areas

Invoice provided

Tours

Chinese [Mandarin]

Professional-grade sanitizing services

Special Diet Meals (upon request)

Smoke-free property

Icelandic Spoken

Vending machine

Laundry

Car park [on-site]

Nightclub/DJ

Laundromat

English Spoken

Entertainment Staff

Hungarian Spoken

Wi-Fi in public areas

Game Room

Contactless check-in/out

Indonesian Spoken

Souvenir/Gift Shop

Daily Housekeeping

Swimming pool [outdoor]

Car park [charges apply]

Facilities for Disabled Guests

Car park [free of charge]

Library

Car park [nearby]

Elevator

First aid kit

Security [24-hour]

Garden

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Designated Smoking Area

Room Service

Tennis Court

Non-smoking Rooms

Dry Cleaning

Ironing Service

Express Check-in/Check-out

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Outdoor Pool (seasonal)

Private Check-in/Check-out

Vending Machine (drinks)

10 Available Room Types

Upper-Level Three-Bedroom Apartment with River View - Weekly Service

Upper-Level Three-Bedroom Apartment with River View - Weekly Service

140 Square Meter

Shower

Telephone

Fax

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Ironing Facilities

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Cable Channels

Carpeted

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Executive Lounge Access

Kitchenware

Towels/Sheets (extra fee)

Sauna

Oven

Stovetop

Toaster

Barbecue

Sea view

Lake view

Mountain view

Landmark view

Cleaning Products

City view

River view

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Entire unit wheelchair accessible

Private apartment in building

Clothes Rack

Two-Bedroom Townhouse with Garden View - Weekly Service

Two-Bedroom Townhouse with Garden View - Weekly Service

120 Square Meter

Shower

Telephone

Fax

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Ironing Facilities

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Cable Channels

Carpeted

Private Entrance

Sofa

Tile/Marble floor

Dining Area

Electric Kettle

Executive Lounge Access

Kitchenware

Towels/Sheets (extra fee)

Sauna

Oven

Stovetop

Toaster

Barbecue

Garden view

Pool view

Cleaning Products

River view

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Entire unit wheelchair accessible

Private apartment in building

Clothes Rack

Additional Bathroom

Free Toiletries

Free Wifi

Linens

Sleep comfort items

Full kitchen

Wine glasses

Ground floor available

Sitting Area

Window

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Dressing room

Baby cot (upon request)

Accessible by elevator

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Private Pool

Two-Bedroom Apartment with River and Ocean View - Weekly Service

Two-Bedroom Apartment with River and Ocean View - Weekly Service

104 Square Meter

Shower

Telephone

Fax

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Refrigerator

Ironing Facilities

Fan

Toilet

Microwave

Dishwasher

Washing machine

Private bathroom

Heating

Satellite Channels

Kitchen

Cable Channels

Carpeted

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Executive Lounge Access

Kitchenware

Towels/Sheets (extra fee)

Sauna

Oven

Stovetop

Toaster

Barbecue

Sea view

Lake view

Mountain view

Landmark view

Cleaning Products

City view

River view

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Entire unit wheelchair accessible

Private apartment in building

Clothes Rack

Deluxe Apartment, 1 Bedroom

Heating

Non-smoking

Fan

Electric Kettle

Refrigerator

Wardrobe/Closet

Wifi (Surcharge)

Telephone

Balcony/Terrace

Daily housekeeping

Towels

Sleep comfort items

Toaster

Toilet

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Entire unit wheelchair accessible

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Dishwasher

Kitchen

Microwave

Oven

Apartment, 3 Bedrooms

Heating

Non-smoking

Fan

Electric Kettle

Refrigerator

Wardrobe/Closet

Wifi (Surcharge)

Telephone

Balcony/Terrace

Daily housekeeping

Towels

Sleep comfort items

Toaster

Toilet

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Dishwasher

Kitchen

Microwave

Oven

Facilities Details

Pool and Spa

Sauna

Outdoor Pool

Outdoor Pool (seasonal)

Spa

Fitness Center

Hot Tub

Parking and Transportation

Free Parking

Bicycle Rental

Food & Drink

Room Service

BBQ Facilities

Vending Machine (drinks)

Vending Machine (snacks)

Special Diet Meals (upon request)

Vending machine

Front Desk Services

Express Check-in/Check-out

Tour Desk

Ticket Service

Private Check-in/Check-out

Activities

Tennis Court

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Nightclub/DJ

Laundromat

Entertainment Staff

Contactless check-in/out

Family/child friendly

Business Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Dry Cleaning

Ironing Service

Suit Press

Daily disinfection in common areas

Professional-grade sanitizing services

Laundry

Daily Housekeeping

First aid kit

Languages Spoken

Chinese [Mandarin]

Icelandic Spoken

English Spoken

Hungarian Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Designated Smoking Area

Swimming pool

Entire home

Pool with view

Tours

Car park [on-site]

Swimming pool [outdoor]

Check-in [24-hour]

Car park [charges apply]

Facilities for Disabled Guests

Car park [free of charge]

Car park [nearby]

Elevator

Security [24-hour]

Garden