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Reviews from Guests

3.0/5

tripadvisor

110

Reviews

from real guests

E1244LWcatherinel

1

/

5

Uncomfortable bed and pillows, room just feels dirty, pool is green and slimey. Restaurant on-site is not worth the money. There must be better motels for the price, stayed here for work. 2nd stay, there was raw sewerage smell forming from shower recess. I complained to management, in which they said they would fix it. That night I woke up choking from the toxic smell coming from the bathroom a mix of ammonia and raw sewerage, burning my eyes and throat. Next morning having slept with windows wide opened, I complained to management, they offered to move me to another room. They had attempted to fix the smell by using Drano. However at time of checkout they still charged me for 2 bottles of water from the mini-fridge, which I felt was unnecessary as I had to drink them because my throat was burning from the toxic fumes.

Viking338

4

/

5

I had a great stay at the Bundaberg International. I had a room down the back which was very large and nice and quiet. Undercover parking right out front. Room was older in style but I found this comforting and size made it much better than a normal small Motel room. The food was very tasty and good size portions with the staff very friendly and accommodating. I will stay there again when my work travel dictates.

hecallsmebunny

1

/

5

Been trying to think about the positives so I can write a balanced review… but other than having an undercover park right out the front, I can’t think of any others. Upon arrival the pool gate is locked and you need to ask reception for access key. Not that you want to, it’s not clean and is green. It’s not like the pictures. The room was spacious, AC very noisy and fridge barely cools. I had a frozen meal that defrosted in the time between arrival and dinner time. Had no choice but to eat it and not get anything else to put in the fridge. Tricky given I stayed a week. Not that food prep was an option given there are no plates or cutlery in the rooms. The woman at reception, I’m assuming is the owner is quite unfriendly and untruthful. During my stay there was a storm that cut the power and I couldn’t use the kettle or AC etc in my room where other rooms had power restored. She said it was the whole of Bundaberg - it wasn’t, it was just her motel. I asked for a different room due to having no power and I was fed another lie, she said they were fully booked - they had many rooms free on the booking sites… I have other reasons I would never recommend staying here but I think there is enough here for you.

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