Cairns Queens Court

3.0 / 5

•

167-173 Sheridan Street 4870

Reviews from Guests

3.0/5

121

Reviews

from real guests

meliah2026

Unfortunately we did not have a pleasant experience with the management here at all. We were unable to be provided any understanding or assistance with our reservation refund due to international flight cancellations outside of our control due to the Middle East war, despite our request being submitted 10 days before the cancellation policy deadline of 48 hours. Even when booking.coms extenuating circumstances team privately requested the hotel provide us a refund, Nita the manager was passive and unwilling to consider helping us, also local north Queenslanders. Greedy. We were just trying to get home safely and save our money where we possibly could amidst everything in the world right now. Very unfortunate and represents lack of goodwill and community ethics. We expected at the very least a more empathetic approach from Nita. Shame for the business that otherwise seemed great.

RachelUrquhart

The hotel is budget but it is perfectly fine. The people with negative reviews clearly expect luxury with a shoestring budget. The shared toilets were a little rough but it was fine. The air con worked, the pool was fine. It’s a little bit of a walk to the marina but it shouldn’t take more than 15 mins. This is a good budget option if you just want to visit the Daintree and the Barrier Reef. The only reason I’m giving it a 4 is because my card was deactivated before the end of my stay in some kind of glitch. However, a friendly staff member helped me within 10mins and was very nice. I called the after hours number and assistance was given pretty quickly. This place is completely fine, people just seem to expect the Novotel when they are paying for a family budget hotel. If you aren’t fussy and are budget minded, this place delivers.

B5114ASalexc

Terrible experince with booking online and arriving to see that the room i booked has no ensuite bathroom or shower attached to it. nothing about not having a toilet in the room on the website, website had heaps of photos of bathrooms. complete false advertising of the rooms with no bathrooms. trash hotel don't stay here.

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Spa

Coffee/tea maker

Bar

Designated Smoking Area

Restaurant

Newspapers

Terrace

Non-smoking Rooms

Laundry

Facilities for Disabled Guests

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Snack Bar

Vending Machine (drinks)

Shared Lounge/TV Area

Daily Housekeeping

Bicycle Rental

Toiletries

Vending machine

Accessible route to the registration desk

Diving

Accessible public restrooms

Garden

On-site accessible self parking

Tours

Baggage Storage

BBQ grill

24-Hour Front Desk

Snorkeling

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Spa

Coffee/tea maker

Bar

Designated Smoking Area

Restaurant

Newspapers

Terrace

Non-smoking Rooms

Laundry

Facilities for Disabled Guests

BBQ Facilities

Tour Desk

Fax/Photocopying

Ticket Service

Outdoor Pool

Snack Bar

Vending Machine (drinks)

Shared Lounge/TV Area

Daily Housekeeping

Bicycle Rental

Toiletries

Vending machine

Accessible route to the registration desk

Discounts recommended for you

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10 Available Room Types

Standard Twin Room

18 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Radio

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Tile/Marble floor

Dining Area

Electric Kettle

Garden view

Pool view

City view

Towels

Outdoor Dining Area

Upper floors accessible by stairs only

Non-smoking

Microwave

Wardrobe/Closet

Daily housekeeping

Free Wifi

Exterior corridor

Extra Long Beds (> 6.5 ft)

Sleep comfort items

Interconnecting Room(s) Available

Clothes Rack

Sitting Area

Superior Studio

Non-smoking

Balcony/Terrace

Electric Kettle

Pets allowed in room

Microwave

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Exterior corridor

Kitchenette

Telephone

Desk

Towels

Hair dryer

Free Toiletries

Sleep comfort items

Interconnecting Room(s) Available

Shower

Stovetop

Private bathroom

Air Conditioning

Clothes Rack

Kitchen

Sitting Area

Superior Twin

Non-smoking

Balcony/Terrace

Electric Kettle

Pets allowed in room

Microwave

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Hair dryer

Free Toiletries

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Air Conditioning

Clothes Rack

Sitting Area

Double or Twin Room (Connecting Rooms)

Non-smoking

Electric Kettle

Microwave

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Hair dryer

Free Toiletries

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Air Conditioning

Clothes Rack

Sitting Area

Standard Queen

Non-smoking

Electric Kettle

Microwave

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Hair dryer

Free Toiletries

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Air Conditioning

Clothes Rack

Sitting Area

Facilities Details

Pool and Spa

Outdoor Pool

Spa

Parking and Transportation

Free Parking

Bicycle Rental

Food & Drink

Restaurant

Bar

BBQ Facilities

Snack Bar

Vending Machine (drinks)

Vending machine

Front Desk Services

Newspapers

Tour Desk

Ticket Service

Baggage Storage

24-Hour Front Desk

Activities

Diving

Snorkeling

Business Facilities

Fax/Photocopying

Common Areas

Terrace

Shared Lounge/TV Area

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Air Conditioning

Designated Smoking Area

Toiletries

Accessible route to the registration desk

Accessible public restrooms

Garden

On-site accessible self parking

Tours

BBQ grill

Coffee/tea maker