Sunshine Tower Hotel

4.0 / 5

•

136-140 Sheridan Street, Cairns, QLD, Australia 4870

Reviews from Guests

4.0/5

202

Reviews

from real guests

MorenaC_13

The property is presented as a hotel, but during our stay we encountered a service very different from what we expected. For three nights the room was never made up and we did not receive any cleaning service. We were even forced to go to the reception to ask for clean towels. Also regarding toiletries, we were only provided with a small bar of soap and a tiny bottle of shampoo for the entire duration of the stay, a quantity definitely insufficient for two people. Breakfast, however, was really good, with a good selection and quality products even though it was served in a bar near the hotel. Overall, however, I would have appreciated it if these service methods had been clearly indicated at the time of booking. If a property is presented as a hotel, one normally expects a minimum of hotel service, especially regarding room cleaning and towel changes.

burnsbeach2018

After hours check-in, secure and smooth easy instructions, on the front desk an envelope with key card and breakfast vouchers. Our room on the third floor was modern, smelled great with lovely bathroom. In the morning the Receptionist was friendly, informative and well organised. Lots of brochures and can book anything you may like to do. Breakfast at Goose cafe was excellent. $20 vouchers each, exceptional coffee, select and pay the balance. Stunning food! In hotel Thai restaurant has a good bar and the food was delicious! We look forward to the next two nights! Nice pool, spa and BBQ etc Nothing is any bother here. Staff look after you. Location 👍

Nina-tee13

Great location. Room is always clean and tidy. Pool view is nice. Great customer service and ease of checking in and out.

Facilities Details

Breakfast service

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Restaurant

Terrace

Non-smoking Rooms

Fishing

Laundry

Facilities for Disabled Guests

Express Check-in/Check-out

Massage

Soundproof Rooms

Canoeing

Hiking

BBQ Facilities

Cycling

Tour Desk

Fax/Photocopying

Diving

Ticket Service

Outdoor Pool

Concierge Service

Private Check-in/Check-out

Grocery Deliveries

Air conditioning in public area

Safe dining setup

Snorkeling

Dutch Spoken

Bicycles

Korean Spoken

Alternative meal arrangement

Nightclub/DJ

Portuguese Spoken

Wi-Fi in public areas

Game Room

Indonesian Spoken

Souvenir/Gift Shop

Shoeshine

Daily disinfection in common areas

Special Diet Meals (upon request)

Latvian Spoken

Icelandic Spoken

Car park [on-site]

Free face masks

Laundromat

Entertainment Staff

Golf Course (within 2 miles)

Staff trained in safety protocol

Room sanitization opt-out available

Swimming pool [outdoor]

Khmer Spoken

Snack Bar

Car park [nearby]

First aid kit

Hair/Beauty Salon

Swimming pool

Hand sanitizer

Physical distancing of at least 1 meter

Hungarian Spoken

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Daily Housekeeping

Spanish Spoken

Ironing Service

English Spoken

Library

Elevator

Security [24-hour]

Garden

Invoice provided

Tours

Norwegian Spoken

Hot water linen and laundry washing

Cashless payment service

Car park [free of charge]

Breakfast service

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Restaurant

Terrace

Non-smoking Rooms

Fishing

Laundry

Facilities for Disabled Guests

Express Check-in/Check-out

Massage

Soundproof Rooms

Canoeing

Hiking

BBQ Facilities

Discounts recommended for you

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10 Available Room Types

Deluxe One Bedroom Apartment

50 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Private bathroom

Kitchen

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

iPod dock

Kitchenware

Towels/Sheets (extra fee)

Barbecue

Cleaning Products

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Deluxe King or Twin Room with Balcony

35 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Radio

Refrigerator

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Patio

Private bathroom

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

iPod dock

Kitchenware

Towels/Sheets (extra fee)

Barbecue

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Clothes Rack

Standard Queen Room

35 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Private bathroom

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

iPod dock

Kitchenware

Towels/Sheets (extra fee)

Barbecue

Cleaning Products

Balcony/Terrace

Towels

Upper floors accessible by elevator

Clothes Rack

Mirror

Free Wifi

Pool facilities

Cable Channels

Blackout curtains

Linens

Sleep comfort items

Socket near the bed

Soundproof

Complimentary tea

Free instant coffee

Wine glasses

Ground floor available

Interconnecting Room(s) Available

Sitting Area

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Baby cot (upon request)

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Superior Queen Room with Balcony

35 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Balcony/Terrace

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Patio

Private bathroom

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

iPod dock

Kitchenware

Towels/Sheets (extra fee)

Barbecue

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by elevator

Clothes Rack

Superior Queen Room

35 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Private bathroom

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

iPod dock

Kitchenware

Towels/Sheets (extra fee)

Barbecue

Cleaning Products

Towels

Upper floors accessible by elevator

Clothes Rack

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Hot Tub

Spa

Parking and Transportation

Free Parking

Food & Drink

Restaurant

BBQ Facilities

Grocery Deliveries

Alternative meal arrangement

Special Diet Meals (upon request)

Bar

Snack Bar

Breakfast service

Front Desk Services

Express Check-in/Check-out

Tour Desk

Ticket Service

Concierge Service

Private Check-in/Check-out

Activities

Fishing

Canoeing

Hiking

Cycling

Diving

Snorkeling

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Laundromat

Entertainment Staff

Kids club

Family/child friendly

Invoice provided

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Cleaning Services

Laundry

Safe dining setup

Shoeshine

Daily disinfection in common areas

Free face masks

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Daily Housekeeping

Ironing Service

Hot water linen and laundry washing

Cashless payment service

Languages Spoken

Dutch Spoken

Korean Spoken

Portuguese Spoken

Indonesian Spoken

Latvian Spoken

Icelandic Spoken

Khmer Spoken

Hungarian Spoken

Spanish Spoken

English Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

Soundproof Rooms

Air Conditioning

Designated Smoking Area

Bicycles

Car park [on-site]

Swimming pool [outdoor]

Check-in [24-hour]

Car park [nearby]

Swimming pool

Outdoor recreational features

Elevator

Security [24-hour]

Garden

Tours

Car park [free of charge]