Spicers Hidden Vale

We have been coming to Spicers Hidden Vale for about 12 years now. It has been a favourite destination and full of wonderful memories of the countryside, biking and relaxed feel. I have given feedback directly to the front desk before, but I would like to suggest again that a casual menu be available for lunch and dinners throughout the week. Staying more than 1 night means an expensive 3 course meal every night. It really is too much food. Lunch outside of Friday or Weekend barn offerings are a chacuterie plate at the bar or cheese selection. The food is good although we felt this time it was slightly below par. All in all this is still one of our favourite places to go - but we would love to have casual dining throughout the week (room service perhaps) to support a multi day stay with children. There is a point where promoting the restaurant becomes a detractor from the overall experience.

What a fantastic experience! I luncheoned with a friend, seated on the gorgeous verandah drinking in the delightful views. The service was top ranked, our server, Indiah, was amazing, attentive, knowledgeable and made us feel extremely comfortable. The food was delicious and well presented. We had a relaxing walk throughout the beautifully manicured grounds. It was a definite destination for a little "spoiling" for myself! Thank you Indiah and staff for a most enjoyable day.

I recently booked into a 2 bedroom suite that I had booked last minute after calling ahead to confirm it would be quiet, and suit our needs for a peaceful relaxing day/evening. Unfortunately, the experience was the opposite of what was promised. The suite was noisy, surrounded by rowdy and intoxicated guests, and felt more like a Big4 holiday park than a relaxing getaway. This was very disappointing, as the whole point of booking a suite - and confirming the quiet beforehand - was to enjoy a peaceful stay, lounge by the pool and relax (pool was filthy, deck was tatty and the groups had set up boom boxes and were enjoying BYO cases of corona!) We were able to move, but to a much smaller room, which was annoying, only to be woken at 3am by a drunk guest trying to get into our room (his lodgings were next door) I would strongly suggest clearer communication about the environment for future guests, and if there is a large group or groups staying, perhaps block the remaining rooms, instead of maximizing occupancy, as this experience was not at all what was expected or advertised. The front desk staff were amazing, but even with a "heavily" discounted rate - It was still not worth the price or the stress. Front Desk told me to call them Directly to book, as they wanted to make it right - apparently we would receive a special 10% discount, that only they could offer, 3 days later a generic “come back email was sent” offering 10% off! Dinner was dreadful and I am quite unsure how they have any hats, it was basic precooked food, with a fancy name and description for example “Gatton ghost gully leaves + smokehouse dressing” translated to a bowl of lettuce, which was clearly from a bag (we saw them opening it in the kitchen) and had not one iota of dressing! - similar with the mains, what turned up was far from the promise on the menu - my favourite part was when we left.