Palm Beach Holiday Resort

As we had family, a couple, coming out from England we wanted them to have the best Aussie beach experience. So six family members decided to stay on gold coast. The site said ocean views, well there was a glimpse of water through the trees and buildings. The photos can be deceiving, it looked a lot bigger. The kitchen, dinning, lounge area very small. The couch was uncomfortable with no padding left and you could feel the frame beneath. One Arm chair was the same and the other one felt sticky/oily. The stove was past its use by date too. I waited about 10 minutes for the front left hot plate to heat, gave up and went to a smaller one that was a little better. The cold tap in downstairs toilet I couldn't turn on, but after someone did get it on it wouldn't turn completely off, so leaked for the next few days. The door stop on the wall had fallen off and was on the floor, leaving a hole in the wall. The upstairs bathroom was quite big and clean. We gave our UK visitors the main bedroom upstairs which had its own bathroom. They had a bit more view of the ocean over tree tops from their balcony. The other two bedrooms simple but tidy. There are a lot of stairs, especially from car park and with suitcases. When we left we parked in street and took cases there. I suggest people do that when arriving and save yourself a few sets of stairs. No lifts. A few shops, cafes including Coles, within walking distance as well as a pub. A short walk to the beach past the row of houses in front. It is not beach front as we thought. The pool and BBQ area was quite nice. Although the sign out front says heated pool it wasn't. Also said Foxtel but not available. Overall the place needs updating, especially that lounge set. For the money paid we expected a lot better. We often hire places for holidays with the family or friends and were disappointed with this one.

No lifts. So struggling with all the present in hot conditions. Not enjoyable. No airconditioners. So hot you couldn't even sleep in back bedrooms Fans didn't work properly. It could do with an update. There were good things. Position was excellent. Short walk to beach. Very roomy apartment. Would be ok in winter.

This was our 5th stay at the apartments. We have enjoyed each stay for the location. Close enough to walk to shops, great dining and local attractions. 10 minutes form the Airport and Public transport at the door up and down the coast so very convenient if you dont have a vehicle.The Apartment this year was comfortable but spartan. The building is ageing and this is showing in the fixtures and decor. It was a non smoking apartment but the person next door sat on their balcony and smoked while we suffered the odour