Hibiscus Resort and Spa Port Douglas

We found the room very basic. We had a shower over the bath, which was very unsuitable for our age group, in our 70's. Asked for a shower mat, (non slip), but was only given a towel, which was NOT suitable and was slippery. No exhaust fans in bathroom or kitchen over the hot plate if we were to cook. Cleanliness was NOT the greatest. The shutters were all dusty, the fans needed wiping over with a wet cloth, also had to roll up the floor mat in the lounge, as the corners were all turned up, and we kept on tripping on them. Only had 4 days supply of coffee and teabags and one small carton of mild.We needed another roll of toilet paper, but we had pay $2 for it. Thought the rooms would have been checked after 2/3 days to be refilled. Very disappointing will our visit.

We spent 5 nights here for our honeymoon and this was the most delightful place. You walk in and you immediately feel calm. The atmosphere is beautiful. Our room was overlooking the pool, and very comfortable, lovely bedding. The pool area was just the best, so inviting and relaxing. The entire stay was wonderful. Fantastic location, walk to everything. Highly recommend.

We recently stayed in the Daintree Junior Suite and enjoyed our 5 night stay here. Information and support received in the lead up to our stay was great. The suite was almost as shown on the website although there were a few minor details not up to the standard of the rest of the unit. The biggest issue for me was the state of the hairdryer which was sticky to the touch and not pleasant to use. This was mentioned to reception the morning after arrival with an indication that housekeeping would look at this however it was not replaced while we were there. The second key to the unit did not work when used and we almost got locked out outside of reception hours (luckily we checked unlocking before closing the door and switched keys). It appeared to be bent and was replaced for us with another key. A couple of decorative details did not appear to have been upgraded along with the rest of the unit (e.g. inside of the wardrobe and a broken bedroom shutter screen). For the price we paid I think these could easily be addressed and improve the overall impression. Other than the minor niggles we were happy with our choice. We loved the view to the pool from our balcony with just enough privacy to enjoy sitting there. The pool was the perfect temperature for us, not too hot and not too cold. We did wonder why the spa pool wasn't warmer but that wasn't a big issue for us. We always managed to find a couple of loungers by the pool when we wanted them and liked that there was a variety of seating areas both in and out of the sun. The balinese feel of the resort and lush planting added to the experience. Really liked the location too, easy walking distance to the marina, restaurants and shops (including a Coles supermarket) in one direction and 4 mile beach in the other. If the minor niggles were addressed this would be a 5 star review.