Ballarat Serviced Apartments

Very disappointed. This accommodation is advertised as 'Apartments', but in fact all it is, is a very run down old guest house, in which you get a room in. As you only have a room, you can hear other...

We booked this after seeing it on Trip Advisor......it was confirmed and the email said we would get instructions regarding access. When we got there, there was no emails re access. I rang the bell...

I have never experienced anything like this in 14 years of working in the travel industry, booking hotels both domestically and overseas! The communication throughout the entire booking was absent...