Premier Inn Horsham

3.0 / 5

•

57 North Street, RH12 1RB

Reviews from Guests

3.0/5

1,052

Reviews

from real guests

Connorod18

Bedroom stank of cigarettes due to previous person smoking. (They must have smoked a full pack) Reception didn’t care and said they wouldn’t move us to a different room, and instead gave us some spray which did nothing. When I complained to customer services they said that it was due to someone smoking outside… utter nonsense as the windows were closed when we arrived and we were 2 floors up. Bathroom was dirty .. plug holes full of what I’ll call mystery slime… so we didn’t use the shower Pretty clear no one cleaned the room after. AVOID THIS HOTEL! There’s one round the corner that’s much better!

OnAir18613436837

Amazing stay, tasty food and lovely helpful stuff

B9179XCkarlh

On arriving onto the site you will clearly see the restaurant is crisp for development as is the site in general. The site is tired and dated with the only bonus of Free parking. It gets no better once checked in as your dated room will have a bland feel that doesn't reflect the alleged brand comforts Lenny Henry endorses. When you live in hotels for work regular its site like Horsham opposite the station you really don't want to live in long term as 2 nights was bad enough. Appreciate the website makes clear no aircon and the window can be opened a little it was still a stuffy room with 2 grubby fans to spread the dust throughout your room. The restaurant isnt open to the public and like the exterior is lacking in atmosphere and staff, as it seems they are short staffed and multitasking throughout while the site continue to lower its reputation as Premier. All staff are very friendly and non of the issues to the site are their failing that's on the shoulders of the investors and upper-management potentially awaiting for offers on the site to redevelop no doubt.

Facilities Details

Free Parking

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Daily Housekeeping

Smoke-free property

On-site accessible self parking

Elevator

Free Parking

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Daily Housekeeping

Smoke-free property

On-site accessible self parking

Elevator

Discounts recommended for you

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5 Available Room Types

Standard Double Room, Roll-in Shower

Towels

Bathroom phone

Heating

Sleep comfort items

Non-smoking

Roll-in shower

Free Toiletries

Toilet

Shower

Bar

Kids shampoo

Electric Kettle

Visual alarm

Laptop workspace

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Towels

Bathroom phone

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Bar

Kids shampoo

Electric Kettle

Visual alarm

Bathtub grab bar

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Family Triple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Family Quadruple Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Standard Double Room

Towels

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Facilities Details

Parking and Transportation

Parking (limited spaces)

Free Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Elevator