Linden Gardens Rainforest Retreat

4.0 / 5

•

1383 Mount Dandenong Tourist Rd, Mount Dandenong, Victoria, Australia 3767

Reviews from Guests

4.0/5

111

Reviews

from real guests

John_theLostAlaskan

The location is perfect, a short drive to many different attractions, and even walkable to the nearest village and a few restaurants (sidewalk the whole way). The cooked breakfast was a delightful start to each day. The Sanctuary Tower has plenty of room to stretch out, with the spa level offering a big tub along with a dry sauna that made for a perfect warm-up after a day of exploring in chilly weather. The host Jodie was attentive and made us feel welcomed. Just one note on the Sanctuary Tower for others, it is three levels with a tight circular staircase and the entrance is at the bottom level (spa/bathroom level) so luggage will have to be carried up along with many ups and downs to get to the bathroom from other floors, etc.. If okay/fit for that than it is absolutely perfect, if not I am sure one of the other rooms would do just as well.

960shereet

The best part was the location. The communication was very poor. When I booked I requested a cheese platter on arrival which wasn't in the room so I had to chase that up. We weren't given breakfast menus for our last day and when I sent a message asking for them there was no response. The following morning we checked out to go get breakfast elsewhere and we got a message saying they were at the door of our room with the breakfast we ordered. They sent me a picture of the order form and it wasn't filled out by us but it had my name printed at the top. The room Sanctuary Tower itself was nothing special compared to other 5 star accommodation I've stayed in. Inclusions listed on site were not accurate. We went to have a spa and we tried to turn the sauna on and it wouldn't turn on. I had a look at the LED candles and I tried turning a few on and they weren't working, I noticed a few had burned through the plastic on the side of the candle. On our first night we lost power to some of the tower, to no fault of the business, and Ausnet came and attended to it. However with a background in health and safety I checked the test and tags on the electrical items in the lower level and they were all over due for testing, they should have last been done in Feb 2024. When we left I filler out a feedback form explaining all these issues and I received a message from the owner saying she would like to talk but she needed a few days as she was very upset by what she read. I said that's fine and I haven't heard from her. I don't recommend staying here if you want to have a relaxing getaway.

catherinemS9931BN

My husband and I both were really looking forward to spending two nights at sanctuary Tower for my 50th birthday celebration. On arrival check in was straightforward although no little flashlight which said was in letterbox. The first evening was pure bliss, very relaxing to be in spa bath. But then a small bat somehow found its way into room. It was a bit of a handling trying to get the bat caught and released outside. Second evening there was a tapping on the wall on second floor lounge area. It got to a point it was making me very uneasy and starting to annoy my husband. I couldn't relax as good as the first night. Breakfast was fine both mornings and arrived on time chosen. Overall a pleasant stay at the towers.

Facilities Details

Breakfast service

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Terrace

Non-smoking Rooms

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Massage

Snack Bar

Private Check-in/Check-out

Daily Housekeeping

Contactless check-in/out

German Spoken

Heating in public area

Invoice provided

Anti-viral cleaning products

Ironing Service

Nightclub/DJ

Adults Only

Air conditioning in public area

Korean Spoken

Safe dining setup

Car park [on-site]

A la carte breakfast

Daily disinfection in common areas

Spanish Spoken

Hiking

Souvenir/Gift Shop

Sanitized kitchen and tableware items

Shared stationery removed

Alternative meal arrangement

Icelandic Spoken

Body wrap

Physical distancing of at least 1 meter

Doctor/nurse on call

Wi-Fi in public areas

Elevator

Smoke-free property

Khmer Spoken

English Spoken

Service animals are welcome

Car park [free of charge]

Guest rooms seal after sanitization

Hair/Beauty Salon

Suit Press

Staff trained in safety protocol

Car park [nearby]

Game Room

Hot water linen and laundry washing

Rooms sanitized between stays

Restaurant

24-Hour Front Desk

Professional-grade sanitizing services

Garden

Daily disinfection in all rooms

First aid kit

Cashless payment service

Tours

Light therapy

Breakfast service

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Terrace

Non-smoking Rooms

Facilities for Disabled Guests

Breakfast in the Room

Express Check-in/Check-out

Massage

Snack Bar

Private Check-in/Check-out

Daily Housekeeping

Contactless check-in/out

German Spoken

Heating in public area

Discounts recommended for you

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6 Available Room Types

One-Bedroom Linden Cottage

60 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Hot Tub

Iron

Kitchenette

Bathrobes

Radio

Refrigerator

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Video

Patio

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Carpeted

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Toaster

Garden view

Electric Blankets

Coffee Machine

Balcony/Terrace

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

One-Bedroom Garden Retreat Cottage

70 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Hot Tub

Iron

Kitchenette

Bathrobes

Radio

Refrigerator

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Video

Patio

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Fireplace

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Toaster

Garden view

Electric Blankets

Coffee Machine

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by stairs only

Three-Storey Cottage - Sanctuary Tower

100 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Hot Tub

Iron

Kitchenette

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Ironing Facilities

Free Toiletries

DVD/CD player

Toilet

Microwave

Video

Patio

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Private Entrance

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Sauna

Toaster

Garden view

Electric Blankets

Coffee Machine

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Upper floors accessible by stairs only

Gallery Suite

70 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Hot Tub

Iron

Kitchenette

Bathrobes

Radio

Refrigerator

Ironing Facilities

Free Toiletries

Toilet

Microwave

Video

Patio

Private bathroom

Heating

Slippers

Satellite Channels

Cable Channels

Carpeted

Fireplace

Private Entrance

Sofa

Tile/Marble floor

Dining Area

Electric Kettle

Kitchenware

Towels/Sheets (extra fee)

Toaster

Electric Blankets

Coffee Machine

Balcony/Terrace

Towels

Dining Table

Outdoor Furniture

Outdoor Dining Area

Entire unit wheelchair accessible

Board games/puzzles

Roll-in shower

Accessible toilet

Mirror

Shower chair

Walk-in shower

Whirlpool bathtub

DVD/CD player

Free Wifi

iPod dock

Mobile hotspot device

On-demand movies

Streaming service like Netflix

Linens

Sleep comfort items

Socket near the bed

Alcohol

Free bottled water

Fruits/snacks

Full kitchen

Wine glasses

Daily housekeeping

Desk

Extra Long Beds (> 6.5 ft)

Ground floor available

High Chair

Sitting Area

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Baby cot (upon request)

Exterior corridor

Fire extinguisher

Individual air conditioning

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Separate shower/bathtub

Sanctuary Tower

100 Square Meter

Electric Kettle

Adapted bath

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Whirlpool bathtub

Board games/puzzles

DVD/CD player

Free Wifi

iPod dock

Mobile hotspot device

On-demand movies

Radio

Cable Channels

Sauna

Streaming service like Netflix

Air Conditioning

Heating

Linens

Private Entrance

Sleep comfort items

Slippers

Socket near the bed

Alcohol

Tea/Coffee Maker

Dining Table

Free bottled water

Fruits/snacks

Microwave

Minibar

Refrigerator

Wine glasses

Daily housekeeping

Carpeted

Desk

Extra Long Beds (> 6.5 ft)

Fireplace

Ground floor available

High Chair

Outdoor Furniture

Sitting Area

Dining Area

Sofa

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Trouser press

Baby cot (upon request)

Exterior corridor

Accessible by stairs

Fire extinguisher

Individual air conditioning

Safety/security feature

Smoke detector

Balcony/Terrace

Bathtub

Kitchenette

Non-smoking

Separate shower/bathtub

Shower

Facilities Details

Pool and Spa

Massage

Hot Tub

Fitness Center

Sauna

Spa

Parking and Transportation

Free Parking

Food & Drink

Breakfast in the Room

Snack Bar

A la carte breakfast

Alternative meal arrangement

Bar

Breakfast service

Restaurant

Front Desk Services

Express Check-in/Check-out

Private Check-in/Check-out

24-Hour Front Desk

Activities

Hiking

Entertainment and Family Services

Contactless check-in/out

Heating in public area

Invoice provided

Nightclub/DJ

Air conditioning in public area

Kids club

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Ironing Service

Safe dining setup

Daily disinfection in common areas

Sanitized kitchen and tableware items

Shared stationery removed

Physical distancing of at least 1 meter

Doctor/nurse on call

Guest rooms seal after sanitization

Suit Press

Staff trained in safety protocol

Hot water linen and laundry washing

Rooms sanitized between stays

Professional-grade sanitizing services

Daily disinfection in all rooms

First aid kit

Cashless payment service

Languages Spoken

German Spoken

Korean Spoken

Spanish Spoken

Icelandic Spoken

Khmer Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Heating

Air Conditioning

Adults Only

Designated Smoking Area

Car park [on-site]

Body wrap

Elevator

Check-in [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Garden

Tours

Light therapy