Werribee Motel & Apartments

3.0 / 5

•

6 Tower Road,Werribee, Melbourne, Victoria,3030

Reviews from Guests

3.0/5

Reviews

from real guests

diannej962

Not bad, but not fantastic. Paid $165 for one night, when I first arrived to check in, the woman seemed unable to find my booking. She asked if I'd booked through booking.com - I said no and offered to show her my confirmation email. She took it and still seemed to be having problems (she didn't say anything), then all of a sudden I had a key to a room. She told me the room number and that it was upstair and was going to let me go on my way. I had to ask where I could park. As there are downstairs rooms, I thought there might be restrictions on where I could park. It was frustrating as when I've stayed at other places, they always provide basic information when they give you the key. However, I went to my room. I received a call later that evening from a male manager who was calling to check whether I was checking in or not, he was polite in the conversation and apologised once I told him I had already checked in. It did have me worried that perhaps I wouldn't have a room when I returned later that night. Thankfully, I still had a room. The confirmation email and website both state that there is bottle water supplied in the room, there was none in the fridge. The room was very clean but there were some issues such as the powerpoint being broken (the switch), the toilet seat moved without any effort and the chair in the room with the two single beds has marks on it. For a room where you can clearly see where modifications and repairs have been made, as well as a dirty chair and carpet damage, I don't believe it was worth $165 for the night.

deborahaR5650GR

The room was booked as a refurbished deluxe room but was a shabby dirty room with broken appliances, old rusty fridge, dirty stained mattress linen , no sofa, unhelpful staff unable to give me the room as advertised and confirmed on booking site so ended up relocating at great expense now seeking refund with no response from motel.

Loza351

Not happy with their policys or the management attitude, tried to book directly but was directed to Expieda, strange, but did so, but after an unexpected change of dates, tried to change one day of booking but told no changes in a very aggressive manner, so I took my business elsewhere and glad I did.

Facilities Details

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Heating

Designated Smoking Area

Dry Cleaning

Swimming pool

Grocery Deliveries

Air conditioning in public area

Hair/Beauty Salon

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Invoice provided

Non-smoking Rooms

Tours

Professional-grade sanitizing services

Daily Housekeeping

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Dutch Spoken

24-Hour Front Desk

Vending machine

Shared Lounge/TV Area

Doctor/nurse on call

Physical distancing of at least 1 meter

Room Service

Laundry

Postal service

Car park [on-site]

Nightclub/DJ

Lockers

Free face masks

Breakfast in the Room

Cashless payment service

Entertainment Staff

Fax/Photocopying

Hungarian Spoken

Daily disinfection in all rooms

BBQ Facilities

Guest rooms seal after sanitization

Golf Course (within 2 miles)

Wi-Fi in public areas

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Contactless check-in/out

Game Room

Anti-viral cleaning products

Room sanitization opt-out available

Hindi Spoken

Swimming pool [outdoor]

German Spoken

Khmer Spoken

Ticket Service

Currency Exchange

Ironing Service

Facilities for Disabled Guests

Car park [free of charge]

English Spoken

Finnish Spoken

Elevator

First aid kit

Face coverings on staff

Golf course [on-site]

Heating in public area

Restaurant

Garden

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Heating

Designated Smoking Area

Dry Cleaning

Swimming pool

Grocery Deliveries

Air conditioning in public area

Hair/Beauty Salon

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Invoice provided

Non-smoking Rooms

Tours

Professional-grade sanitizing services

Daily Housekeeping

Smoke-free property

Hand sanitizer

Hot water linen and laundry washing

Icelandic Spoken

Protective screens in common areas

Dutch Spoken

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10 Available Room Types

Deluxe Room

22 Square Meter

Accessible vanities

Electric Kettle

Cleaning Products

Hair dryer

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

Pool facilities

Radio

Cable Channels

Telephone

Adapter

Air Conditioning

Fan

Hand sanitizer

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Dining Table

Fruits/snacks

Microwave

Minibar

Refrigerator

Wine glasses

Carpeted

Desk

Ground floor available

Sitting Area

Sofa

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Individual air conditioning

Safety/security feature

Smoke detector

Non-smoking

Shower

Window

Blackout curtains

Daily housekeeping

Internet [LAN]

Iron

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Standard Family Room

25 Square Meter

Accessible vanities

Electric Kettle

Cleaning Products

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Pool facilities

Radio

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Fan

Hand sanitizer

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Dining Table

Fruits/snacks

Microwave

Refrigerator

Wine glasses

Carpeted

Desk

Sitting Area

Sofa

Tile/Marble floor

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Individual air conditioning

Safety/security feature

Smoke detector

Non-smoking

Shower

Window

Daily housekeeping

Internet [LAN]

Iron

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Two Bedroom Apartment

Non-smoking

Sleep comfort items

Electric Kettle

Window

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Internet [LAN]

Towels

Shower

Private bathroom

Iron

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Twin Room

Non-smoking

Sleep comfort items

Electric Kettle

Window

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Internet [LAN]

Towels

Shower

Private bathroom

Iron

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Two Bedroom Family Suite

Non-smoking

Sleep comfort items

Electric Kettle

Window

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Internet [LAN]

Towels

Shower

Private bathroom

Iron

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Facilities Details

Food & Drink

Grocery Deliveries

Vending machine

Room Service

Breakfast in the Room

BBQ Facilities

Breakfast service

Restaurant

Front Desk Services

24-Hour Front Desk

Lockers

Ticket Service

Currency Exchange

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Kids club

Smoke-free property

Postal service

Nightclub/DJ

Entertainment Staff

Contactless check-in/out

Family/child friendly

Heating in public area

Business Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Dry Cleaning

Temperature check for guests and staff

Daily disinfection in common areas

Suit Press

Professional-grade sanitizing services

Daily Housekeeping

Hand sanitizer

Hot water linen and laundry washing

Protective screens in common areas

Doctor/nurse on call

Physical distancing of at least 1 meter

Laundry

Free face masks

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Rooms sanitized between stays

Staff trained in safety protocol

Sanitized kitchen and tableware items

Anti-viral cleaning products

Room sanitization opt-out available

Ironing Service

First aid kit

Face coverings on staff

Languages Spoken

Icelandic Spoken

Dutch Spoken

Hungarian Spoken

Hindi Spoken

German Spoken

Khmer Spoken

English Spoken

Finnish Spoken

Internet Access in public areas

Internet

Wi-Fi in public areas

Free Wifi

Miscellaneous

Swimming pool

Non-smoking Rooms

Tours

Designated Smoking Area

Heating

Car park [on-site]

Swimming pool [outdoor]

Family Rooms

Facilities for Disabled Guests

Car park [free of charge]

Elevator

Golf course [on-site]

Garden