Best Western Mill Park Motel

3.0 / 5

•

14 The Link Mill Park, Mill Park, Victoria Australia 3082

Reviews from Guests

3.0/5

145

Reviews

from real guests

J934IXkb

Location was perfect but sadly that’s it. We had travelled a long way, driving from interstate, for a special event on the next day. Parking our vehicle out front of the hotel room was an important consideration for us. The hotel is set back from the main road and has lots of handy amenities nearby or very short drive - for example La Porchetta restaurant was excellent, the car wash, service station, Maccas (taking kids there for breakfast was still cheaper than $15 pp for the advertised hotel buffet breakfast). The small shopping centre nearby had Woolies, pharmacy, bakery, cafe, beautician/ nail salon etc. It was perfect for last minute things needed. Electric cars can also be charged on the other side of main road. We paid over $650 (AUD) for two non-smoking rooms for a special family trip but unfortunately had a terrible experience. There were multiple issues that all happened in the same stay: • Police incident / safety concerns with neighbouring room • Noisy remediation work • Rodents in roof • Dirty linen and spa with missing fixtures, stained furniture & carpets. • Misleading photos (missing couch) • Early-morning TV turning itself on • Strong smell of old stale smoke in ‘non-smoking room’. We stayed at this same hotel around 3 years ago (different rooms) and had a great experience. Old hotels are fine if they are clean, safe and well managed. Unfortunately this stay was none of those things. Based on our experience, we would not stay here again and cannot recommend it.

lovecats123

When my husband and I arrived in the afternoon to check in, the receptionist giggled and said that our room had been ready since 9:00 that morning which I thought was rather strange. I told her we had come from Horsham and she giggled again and repeated that the room had been ready since 9:00 that morning. We soon discovered why the room had been ready since 9:00am because it had been freshly painted. The receptionist obviously knew this which was why she was giggling. The room should not have been offered until it no longer stank of paint. The motel still has issues with the hot water service as well. I accidently set the fire alarm off by burning the toast and the manager came running and yelled at us. I also noticed a while ago that someone left a one star review on Google and the receptionist left a five star review in response to it. Thankfully it has finally been removed. My parents have moved to Melbourne and we would have stayed here often as they live close by, but I would rather travel further and stay elsewhere.

960warwickp

Extremely happy with my stay. Friendly and helpful staff and the room was all that I needed for a pleasant visit.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Room Service

Non-smoking Rooms

Laundry

Breakfast in the Room

Express Check-in/Check-out

BBQ Facilities

Cycling

Fax/Photocopying

Snack Bar

Private Check-in/Check-out

Daily Housekeeping

Air conditioning in public area

Safe dining setup

Hiking

Dutch Spoken

Bicycles

Korean Spoken

Nightclub/DJ

Portuguese Spoken

Wi-Fi in public areas

Game Room

Indonesian Spoken

Souvenir/Gift Shop

German Spoken

Hotel chain

Daily disinfection in common areas

Special Diet Meals (upon request)

Icelandic Spoken

Body thermometer

Babysitting/Child Services

Face coverings on staff

Car park [on-site]

Lockers

Free face masks

Golf Course (within 2 miles)

Staff trained in safety protocol

Room sanitization opt-out available

Finnish Spoken

Car park [nearby]

First aid kit

Shared stationery removed

Hair/Beauty Salon

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Physical distancing of at least 1 meter

Allergy-free rooms

Hungarian Spoken

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Spanish Spoken

Ironing Service

Facilities for Disabled Guests

English Spoken

Library

Elevator

Security [24-hour]

Golf course [on-site]

Heating in public area

Garden

Dry Cleaning

Suit Press

Tours

Norwegian Spoken

Smoke-free property

Hot water linen and laundry washing

Cashless payment service

Car park [free of charge]

Contactless check-in/out

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Room Service

Non-smoking Rooms

Laundry

Breakfast in the Room

Express Check-in/Check-out

BBQ Facilities

Cycling

Fax/Photocopying

Snack Bar

Private Check-in/Check-out

Daily Housekeeping

Air conditioning in public area

Safe dining setup

10 Available Room Types

Deluxe Twin Room

28 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Carpeted

Sofa

Electric Kettle

Toaster

Towels

Cleaning Products

Free Wifi

Cable Channels

Blackout curtains

Daily newspaper

Socket near the bed

Soundproof

Alcohol

Minibar

Wine glasses

Daily housekeeping

Ground floor available

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Non-smoking

Wifi (Surcharge)

Deluxe Room, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower)

Deluxe Room, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower)

Heating

Non-smoking

Electric Kettle

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Kitchenette

Desk

Cleaning Products

Towels

Sleep comfort items

Toaster

Shower

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Sitting Area

Microwave

Deluxe Queen Room

26 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Carpeted

Sofa

Electric Kettle

Toaster

Towels

Cleaning Products

Free Wifi

Cable Channels

Blackout curtains

Daily newspaper

Socket near the bed

Soundproof

Alcohol

Minibar

Wine glasses

Daily housekeeping

Ground floor available

Sitting Area

Trash cans

Window

Wardrobe/Closet

Baby cot (upon request)

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Non-smoking

Wifi (Surcharge)

Deluxe Family Room

36 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Iron

Kitchenette

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Microwave

Private bathroom

Heating

Carpeted

Sofa

Electric Kettle

Toaster

Towels

Free Wifi

Cable Channels

Blackout curtains

Soundproof

Minibar

Daily housekeeping

Wardrobe/Closet

Daily newspaper

Non-smoking

Wifi (Surcharge)

Executive Room, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room)

Executive Room, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room)

Heating

Non-smoking

Electric Kettle

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Kitchenette

Desk

Cleaning Products

Towels

Sleep comfort items

Toaster

Shower

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Sitting Area

Microwave

Facilities Details

Pool and Spa

Hot Tub

Spa

Parking and Transportation

Free Parking

Food & Drink

Room Service

Breakfast in the Room

BBQ Facilities

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Express Check-in/Check-out

Private Check-in/Check-out

Lockers

Activities

Cycling

Hiking

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Nightclub/DJ

Babysitting/Child Services

Kids club

Family/child friendly

Heating in public area

Smoke-free property

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Game Room

Library

Shared Kitchen

Cleaning Services

Laundry

Daily Housekeeping

Safe dining setup

Daily disinfection in common areas

Body thermometer

Face coverings on staff

Free face masks

Staff trained in safety protocol

Room sanitization opt-out available

First aid kit

Shared stationery removed

Temperature check for guests and staff

Hand sanitizer

Protective screens in common areas

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Rooms sanitized between stays

Sanitized kitchen and tableware items

Anti-viral cleaning products

Ironing Service

Dry Cleaning

Suit Press

Hot water linen and laundry washing

Cashless payment service

Languages Spoken

Dutch Spoken

Korean Spoken

Portuguese Spoken

Indonesian Spoken

German Spoken

Icelandic Spoken

Finnish Spoken

Hungarian Spoken

Spanish Spoken

English Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Non-smoking Rooms

Family Rooms

Heating

Air Conditioning

Designated Smoking Area

Bicycles

Hotel chain

Car park [on-site]

Car park [nearby]

Allergy-free rooms

Facilities for Disabled Guests

Elevator

Security [24-hour]

Golf course [on-site]

Garden

Tours

Car park [free of charge]