City Park Hotel

2.0 / 5

•

308-310 Kings Way, South Melbourne VIC 3205, Australia

Reviews from Guests

2.0/5

Reviews

from real guests

AmitRatadia

The hotel is well Located with good helpful staff and that’s where positives end. The rooms are dingy and not very clean. We saw multiple spiders in the room. Being from australia it didn’t fluster us but that’s not what you expect in a hotel room. Yes the rates are cheap but basic cleanliness is a must. I have stayed in cheaper hotels but never come across something like this. I wouldn’t recommend it to people planning to stay with families.

O9074EOanthonyb

I have stopped in some poor hotels, this was worst, manager arrogant, reception desk closes on Sunday. Had terrible ant infestation, was accused of causing it. Manager said he couldn’t do anything as he doesn’t work on Sunday, he sprayed room with ant spray, and left dead ants everywhere for me to clean up. Only got 1 star as there is no option for zero. Manager then had cheek to be upset because I had removed keys from Fob.. Checked out immediately, seeking refund and the place be closed on health and safety grounds. Glad I didn’t eat in the restaurant.

D5108DHstephenw

I arrived at City Park Hotel, 308 - 310 Kings Way, South Melbourne, Victoria, Australia on Thursday 6th Feb 2025, where I was given the key to my room 101, spa room for $200 per night for 3 nights. Upon room entry, the Air-conditioning was only blowing hot air, and after contacting front desk by mobile phone as the room phones do not work anymore. The front desk guy said there was nothing he could do, so I asked for another room which he offered the other spa room which they do not give out as its musty, spider webs everywhere, so I said this is not good enough. He said mate, i could have let the room 101 100 times over so don't complain. He brought to my room a desk fan and said that's all he has. The main TV didn't work, and the small bedroom TV was not working properly due to the antenna cable. The add says, restaurant, bar/lounge and Foxtel cable TV, and in-house movies, none of which they had. The room vents were covered in dark greasy substance, and the wardrobe bead up the wall had fallen off against the bed. Overall experience is a minus 10 for customer being helped out by front staff.

Facilities Details

Free Parking

Free Wifi

Laundry

Vending machine

Babysitting/Child Services

Accessible route to the registration desk

Bicycle Rental

Newspapers

Ticket Service

Baggage Storage

Business Center

Smoke-free property

24-Hour Front Desk

Elevator

Desk/workspace

Computer station

Concierge Service

Free Parking

Free Wifi

Laundry

Vending machine

Babysitting/Child Services

Accessible route to the registration desk

Bicycle Rental

Newspapers

Ticket Service

Baggage Storage

Business Center

Smoke-free property

24-Hour Front Desk

Elevator

Desk/workspace

Computer station

Concierge Service

4 Available Room Types

Standard Queen Room

Non-smoking

Soundproof

Room service [24-hour]

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Free Toiletries

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Bathtub

Sitting Area

Luxury Spa Suite

Non-smoking

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Hot Tub

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Bathtub

Sitting Area

Standard Twin Room

Non-smoking

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Bathtub

Sitting Area

Family Room

Non-smoking

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Bathtub

Sitting Area

Facilities Details

Parking and Transportation

Bicycle Rental

Free Parking

Food & Drink

Vending machine

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Elevator

Desk/workspace

Computer station