Crown Promenade

4.0 / 5

•

8 Whiteman St, Southbank VIC 3006, Australia

Reviews from Guests

4.0/5

3,993

Reviews

from real guests

Y7597IEbillb

My review is before I even visit, apologies. I have booked to spend my wifes birthday at this hotel that I have stayed at previously but so dam hard to make it enjoyable I'm trying to book a great few days even try to book a relaxing massage they advertise but can't book? What the hell!!! I stay in many hotels ( not bragging) but this one so far has been difficult, so crown sort this out or lose customers. We want to relax and get value for money but for now your under delivering

GlobalRoamer345

We have stayed previously at Crown Towers and Crown Metropol but had never stayed at the Crown Promenade. However, they offered a deal that felt too good to pass up, so we decided to try them out. Based on the price paid, we found the room to be more than satisfactory. The access to the casino too actually felt closer and easier to us than accessing it from the Metropol. The only glitch in our room was that the mini-bar and fridge were already missing several items when we checked in. I didn't want to get stiffed (charged) for those, so I just rang housekeeping and let them know, and they did actually come and replenish the items quite promptly, which was appreciated. Would I stay here again? Absolutely.

Rebeccamak

Average stay at the Crowne promenade. From the moment we walked into the foyer we were underwhelmed. Arrived at about 12pm and proceeded to the check in desk, totally understand check in is from 3 but wanted to drop our bags off and see if our room may be ready. Walked over to the check in counter and the employee told me “there were no rooms ready, she didn’t have time to look but knew this as people had only just checked out”. She did not ask for my name just told me I could check in from 3. We left and returned later for check in. Room was average, blinds were broken, window shelves were dusty, carpet was stained. Good location with everything at Southbank on your doorstep and easy walk into Bourke st mall or MCG. Handy to walk through to the casino/shops via the footbridge that link the hotels. Pool was nice, pool attendants not too friendly and made you feel like an inconvenience. Overall good location but that’s about it.

Facilities Details

Air Conditioning

Free Wifi

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Casino

VIP Room Facilities

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Valet Parking

Currency Exchange

Massage

Tour Desk

Fax/Photocopying

Indoor Pool

Concierge Service

Daily Housekeeping

Bicycle Rental

Air Conditioning

Free Wifi

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Newspapers

Terrace

Non-smoking Rooms

Laundry

Dry Cleaning

Facilities for Disabled Guests

Casino

VIP Room Facilities

Breakfast in the Room

Ironing Service

Express Check-in/Check-out

Valet Parking

Currency Exchange

Massage

Tour Desk

Fax/Photocopying

10 Available Room Types

Suite

70 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Cable Channels

Carpeted

Sofa

View

Electric Kettle

Coffee Machine

City view

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Standard Twin Room with City View

34 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Cable Channels

Carpeted

View

Electric Kettle

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Standard King Room with City View

34 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Cable Channels

Carpeted

View

Electric Kettle

City view

Towels

Upper floors accessible by elevator

Clothes Rack

Studio

51 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Cable Channels

Carpeted

View

Electric Kettle

Towels

Upper floors accessible by elevator

Clothes Rack

Standard Twin Room

34 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Iron

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Cable Channels

Carpeted

Electric Kettle

Towels

Upper floors accessible by elevator

Clothes Rack

Facilities Details

Pool and Spa

Sauna

Massage

Indoor Pool

Parking and Transportation

Valet Parking

Bicycle Rental

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Front Desk Services

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Currency Exchange

Tour Desk

Concierge Service

Entertainment and Family Services

Casino

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Terrace

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Family Rooms

VIP Room Facilities

Heating

Air Conditioning

Designated Smoking Area