Unfortunately, the experience was very average overall, but what prompted me to write this was the dessert that was served. The menu advertised an ice cream sundae, but what arrived was simply two very small scoops of ice cream with a tiny scattering of chocolate sprinkles - $14. That is not what most people would reasonably expect when ordering a sundae, and it felt quite misleading (i did bring this up with the staff but they were not interested), especially when it was for my 83 year old father who has been gravely unwell. I did follow this up with emails. Had someone acknowledged the feedback or addressed the concern, I wouldn’t feel the need to pursue it further. I’m not looking for anything unreasonable, but I do think customers deserve accurate descriptions and at the very least the courtesy of a reply when they raise a concern.
