Ibis Styles Port Hedland

Firstly the positives. The Hedland Hotel is well located overlooking the ocean and away from the noise and dust of the port area. The bars and Rays Restaurant are part of the facilities and this makes dining and drinking convenient. It also looks some work has been done on the residential part of the hotel, although it appears to be mainly confined to painting pavements and doors. However, our room was dated and very small. Space was at a premium and there was only enough room for one chair inside as well as outside on the balcony. All the metalwork outside was rusty. We had a Deluxe Ocean View Room which had an obscured view of the ocean due to the roof of the adjacent building. Admittedly, I have stayed in worse hotels and maybe I’d rate this one marginally higher if not for the high prices being charged. The cost of slightly less than $500 per night is frankly very poor value for this standard of accommodation.

We stayed at the Hedland Hotel to recuperate from an appendectomy and we had the best experience. The reception staff, namely Jennie, were incredible and managed to organise for us to stay a couple more nights even though they were full. The service, housekeeping and restaurant are all amazing and we will definitely be back, in better circumstances. Thanks Hedland Hotel. It’s been great!!!

Excellent customer service by name Lovely in the reception.