Best Western Hospitality Inn Esperance

We had forgotten to empty one of the drawers in our room when we checked out in a hurry because of the cyclone warning that day between Esperance and Perth that had caused heavy rain and winds. I emailed the Hotel later to check whether we had forgotten our clothes in the drawers. Lacie from the Hospitality Esperance every time responded promptly during our exchange of emails. She gave me an estimate of shipping it to an address in Sydney and after receiving the shipping expenses herself personally went to Australia Post to mail the two packages. She definitely went beyond her call of duty for which I am grateful and appreciative of her help

WORST MOTEL IN 2 MONTH TRIP. Simon manager was scruffy, condescending and unprofessional. Property very old and attempts at Reno's tacky and poor. Rooms very noisy with trashy drug and alcohol fuelled neighbours. Horrible bathroom and uncomfortable beds, yellow stained pillows

Great location, great staff, cute rooms and good value.