The Beach House at Bayside

Lovely place to stay in a kind of residential area. A very homely feel to the place, like a B&B. Great size room on the first floor. Had to carry luggage up stairs. Great bath and separate shower. Good cutlery / crockery aiding in room dining. Lovely breakfast, good quality food. Walking distance to a local brewery / pub for food but all other restaurants are a drive away. Laundry facilities are domestic and shared with everyone but are available FOC with detergents etc.

This establishment requires a comprehensive renovation. Our garden view room presented an outdated aesthetic, reminiscent of a vintage second-hand store, with furnishings and decor that were frankly unacceptable. The discrepancy between the advertised ratings and our experience suggests a potential misrepresentation, particularly given its classification as a 5-star, 9 out of 10, and "SUPERB" accommodation on bookings.com. Having previously experienced various accommodations across Perth, Busselton, Margaret River, and Denmark, we anticipated a superior experience in Albany, especially considering the premium pricing and the promise of a complimentary cooked breakfast and "boutique" lodging. Regrettably, this has proven to be the most expensive and least satisfactory accommodation we have encountered in Western Australia. Furthermore, the advertised cooked breakfast was substituted with a continental offering due to staffing constraints, leaving us with limited options beyond Greek yogurt and a banana, as other selections were predominantly carbohydrate-based. No microwave or cooking facilities in the room, yet there's a huge black fridge placed in the corner like a piece of artwork. Why, have it? The kitchenette bench top was undersized and was difficult to make a cuppa. The plates provided were too big to fit in the sink to wash. Nothing made any sense. 3 huge mirrors on the wall where you can watch yourself eat while sitting on the grecian outdoor furniture setting which was very uncomfortable. Also mirrors upstairs overlooking the bed, so that was a bit off-putting as well. The location is wonderful as its a quick walk to the beach. The bed was comfortable and the shower was good. Very disappointed with our stay and a very memorable one for all the wrong reasons...especially for our bank account.

We were very disappointed when we arrived as the accommodation was nothing like the pictures on the booking.com website. Instead of fresh neutral coloured rooms we got brown, fusty, worn and old fashioned. It was like a 2 star B&B. The shower head was so dirty and scaled up that it did not work fully, the furniture in the room was worn and tatty and all of the window fly screens very dirty. The top of the wardrobe shelf was full of dust. The white fluffy dressing gowns shown in the promo photos were grey fleece old things and we were told on arrival that there was no cooked breakfast as other guests had mentioned in their reviews, due to staff shortage. There was also a planned electricity outage on our first morning at 8.45 am but the hotel did not inform us, so we had to go out for the day without breakfast or showering. The safe in the room was broken with a note on it, so we had to lock all of our valuables in a case in our room. We had to run the hot water tap for 4 minutes before any hot water came through. No one on reception except between 2-4 pm when most people are out for the day. Would not recommend for the price per night that they are charging.