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Reviews from Guests

3.0/5

tripadvisor

228

Reviews

from real guests

profp659

1

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5

A lady there by the name of Tierny? Tanny - VERY RUDE VERY ARROGANT ! Talks like she doesn't care about customers at all. Asked for certain customer SERVICE requests - instead of being helpful and friendly - She WAS LOUD RUDE ARROGANT DISSMISSIVE, and stated "FINE NO PROBLEMS BOKK ELSEWHERE" Then when asked to explain in calm voice by me - she YELLED AND SPOKE OVER ME WON"T STOP!!! WOWO!!! Really???! Seriously?? Reportable Behaviour to the Regulatory Authority body to investigate this business!! UNACCEPTABLE! What's a bad person this lady must be.... Formal complaints warranted

JeffS758

5

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5

Check in was the quickest I’ve had in years as the reception lady was on the ball. Parked straight outside the room, unloaded my bags in seconds and started work at the desk in the room. The bed was comfy, pillows were even more comfy, shower was hot and the towels were nice. There is a microwave, fridge, kitchen sink, electric hot plate and enough plates/cutlery to make a simple meal or reheat one if you need to. This was a real surprise and was very convenient. There were some small downsides: Aircon is a big clunker unit that sounds like a small truck has started up when it kicks in during the night. Toilet was dripping but I shut the bathroom door to fix that one! That’s it, the rest is good news. Location is perfect and you’ve got a sports bar, Indian, Burgers and cafes literally across the road. Sadly I didn’t get to look around the grounds at all, but I believe there’s a pool etc. This is now my favourite place in Karratha and I’ll be back for sure.

BrendanM747

4

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5

Now the room is good but dated like late 90’s but very clean and comfortable which is the main priority in my work, BUT! Now a big BUT is the bloody aircon! Really load and not very effective! Have to have ceiling fan on and aircon to have good temperature but sleeping is an issue! Big part of staying somewhere after long drives is sleep! Feel like I am in a factory with the noise to feel comfortable temperature wise but unable to sleep if I need aircon?? Beyond all my complaints it is clean and has most of what you need. In fairness I give it a good rating if you don’t mind noise and heat! 7-10 rate 👍🏻😎

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi