The Nest on Newcastle

We arrived and they hadn't given us the entry code (there's no reception, so you need a code to get in and another code to get your key). We stayed outside on a 40-degree Celsius day for 30 minutes...

We booked my daughter in for a week, but found there was no mobile reception in her room which she required as on call at work. We made 3 calls over 12 hours to the hotel number asking for an upgrade...

It feels like you are entering a private club as you phone the private number to gain entry to this bespoke hotel. The rooms blend the heritage building with modern styled comfort (Oh the comfort of...