Steigenberger Hotel & Spa

The stay at the Day Spa was pleasant overall. Particularly noteworthy are the very extensive breakfast buffet, the well-maintained spa area, and the beautifully renovated hotel. Unfortunately, scheduling the appointment to redeem the voucher was very difficult. Only after several phone attempts and a final email could a solution be found. The restriction that the voucher can only be redeemed Monday through Thursday outside of holiday periods was not apparent to me as an educator and made planning considerably more difficult. In addition, it was only announced one day before the stay that the indoor pool was closed due to renovation work. As a result, only the outdoor area was usable. Overall a nice stay, the experience of which was unfortunately somewhat diminished by the mentioned circumstances.

We felt completely at home; from check-in to check-out, everything was truly excellent: we were, of course, especially pleased with the free upgrade, our room was an absolute hit! We would also like to thank the staff in particular, at the reception, at the bike rental, the cleaning staff, in the restaurant, and in the Skybar! Everyone was so friendly and helpful, warm across the board! We look forward to our next vacation at the Steigenberger! Thank you very much and please keep it up!

Room, wellness, breakfast - everything top; the outdoor pool is a highlight.