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Reviews from Guests

4.0/5

tripadvisor

235

Reviews

from real guests

815myv

5

/

5

I stayed at this wellness hotel for two nights and was truly very satisfied with my choice. The rooms are spacious, bright, and welcoming, featuring both a shower and a bathtub, comfortable beds, and a Smart TV. The restaurant, included in the stay with breakfast, a light lunch, and dinner, is very well organized. The dining service combines a buffet with à la carte dishes, and the staff are always friendly, professional, and attentive. The wellness center is undoubtedly the hotel’s greatest strength, offering a wide range of facilities, saunas, treatments, and daily activity programs. A special thank you goes to Denise and Nikolima, who made me feel comfortable and well looked after throughout my stay. I also appreciated the exceptional cleanliness and the great attention to detail in both the indoor common areas and the outdoor spaces, all of which were impeccably maintained. If I may offer a few constructive suggestions, I would first recommend replacing the plastic cups used in the wellness center and fitness area with more environmentally friendly alternatives, such as recycled paper cups or glass cups, in line with the hotel’s commitment to sustainability. Another suggestion concerns the welcome kit: I believe a pair of slippers should be included rather than offered as an optional extra. While I fully support the hotel’s environmental efforts, slippers are an essential part of the wellness experience and the dress code for the spa area. In my opinion, they should be a standard amenity in a wellness hotel of this level. Finally, I would recommend considering an earlier opening time for the wellness center, for example from 8:00 a.m. This would be greatly appreciated by guests who enjoy starting their day with a workout followed by a sauna and shower before breakfast. I believe this small change would further enhance the experience for early risers. Lastly, I would like to thank Chiara and Fiona from the reception team. They were both exceptionally professional, kind, and proactive . Having staff members like them is a real asset and certainly contributes to making guests’ stays even more unforgettable. Overall, I had a wonderful experience and I will surely recommend this hotel to anyone looking for a high-quality wellness getaway.

516ernestineb

4

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5

Great location in the beautiful park. Breakfast & food no 10 points. Rooms okay, their cleanliness is dust expandable - also in the outdoor facilities, since before the holidays with dream weather you should dispose of the leaves, etc., from autumn. Price fine. Ideal for 2 quiet nights without loud children's shouting!

TJg0042

5

/

5

​I absolutely cannot understand the negative reviews. I booked the “girlfriend package” for myself and my daughter over the Easter weekend. We enjoyed the service very much and it was also responded to special requests. We had booked the peeling and the combination massage. The massages were very relaxing; with each massage you get a heated herbal pillow made by the house itself. The cleanliness is outstanding, everyone in the house is friendly and have a wonderful multicultural background. The buffet and food from the menu are excellent. Everything comes from the region – from beef to fish, herbs, vegetables, etc. – and that’s exactly how it tastes. I have worked in gastronomy myself for years and I am very picky; the team exceeded my expectations and we will definitely come back.

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Facilities Details

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Free Wifi