Ramada Vienna South

I was in this hotel in December 2024, there was no heating in the rooms. We were freezing for several hours, and barely got a heater, after the discussion at the reception. Receptionists very unfriendly. Breakfast was poor. Jedino pozitivno su čiste sobe i toalet.

The rooms have a lot of dust, especially nestled in the curtains. Besides, they don't have a mini bar. But even worse was the rudeness of the staff at the end of the first day of stay. I state that I am a Diamond Select member of the Best Westen program, essentially the highest level. I book and show reservation for 2 nights and 2 rooms. They claim to see only one night and claim to charge me full price for the second. At first I try to explain, I present evidence but nothing. By being rude, arrogant and rude the girl at the reception does not want to hear reasons. Only after half an hour does he remember to call in his superiors and, in five minutes, everything is resolved by saying that I was right and that the Booking would take place as per receipt in my hands. When I checked out the particularly polite receptionist didn't even greet me. I personally do not recommend this place!

Our stay in this hotel last October 18, 2024 is unforgettable because our cash in Euro and Ph Peso inside the bag of my husband which was left inside our locked hotel room was stolen during the time we had our breakfast. Mind you we were not the only one robbed but also other rooms in the same floor. Of course we reported it to the police and finally the police report was sent to us thru email. So guys be careful with your belongings even inside your rooms. Someone with a keycard or whatever means used can come in your room and steal your cash.