Aktiv Hotel Zur Rose

NEVER book this hotel! Hotel very dated, dirty, musty, extremely unfriendly, very unprofessional owner, who does not respond to 2 high priority emails sent. Bathroom a chicken coop and very dirty. At check-in it said 1 couple for us, where everything went wrong, they had booked 4 beds, but the owner said after everything was settled that he only had 3 beds. We had to wait 25 minutes, were not attended to, eventually I approached a lady myself and asked if she could help us. When booking, we indicated that we did not want to be on the street side, there was never a response from the hotel. Upon check-in, it turned out that we suddenly had to pay €16.00 more for a room at the back. We paid a total of €200.20 for 1 night, so you expect a beautiful, spacious, clean room with a separate toilet and a spacious bathroom. None of this, the room smelled musty, the bathroom door could not open completely because it hit the toilet. A toilet brush that was dark brown and too dirty to look at, let alone touch, stood directly under the towel rail. After I had used the towel and hung it back, the towel was hanging against this filthy toilet brush! A layer of dust lay on all flat surfaces in the bathroom. You could barely move in this tiny, filthy bathroom. There was no air conditioning in the room, but it was 35C outside, so it was warm inside. Therefore I had pulled the duvet out of the cover, so that I could only sleep under the duvet cover. To my great surprise, a duvet came out, which was almost ruined, full of small and large holes. I don't want to know how dirty the beds, the duvet, and the carpet were! On our hotel door hung a price list, see photo. These prices are not close to what we paid for it! We have been to hotels in Austria many times, never have we paid €200.20 per night, not even in very chic hotels. This price is absurd!

Bad experience. Dated and very retro hotel. The owner at check-in treated us like pecker for not choosing to add breakfast to about € 20 per person.

Google reviews at a glance Reviews are not checked 4,4 228 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel websites Tripadvisor 4.5/5 · 82 reviews Google does not review reviews from other travel sites. The guidelines for reviews can be found on the respective website. Reviews Search in reviews Torsten Lembke 3/5 2 days ago on Google Unfortunately, we can only give you 3 stars. You are a hotel with large spacious rooms and friendly staff. The breakfast is good and rich and you have a wide choice there everyone will find something. If you stay here almost 2 weeks like us, a little more variety would be great. Unfortunately, there were the same kinds of sausage, cheese and ham every day. Also that the hotel is on the main street of the place should be considered when Booking Referral. Free parking is also available at the hotel which is great. But now to the reasons why we only give 3 stars. It was unfortunately twice forgotten to clean the room, the variety at breakfast and that you get immediately told on arrival that you should not use the kitchen that is in the room because you have booked a hotel room and no apartment. It is a great place for transit, for a longer stay (main road) I would not recommend it. Another minus point for the place Steinach am Brenner there are 4 restaurants in the place and everything are pizzerias.