Alpenhotel Erzherzog Johann

Lovely modern bedroom. Comfortable bed. Very clean. Plenty of sockets and a mini-fridge. The room was quiet even though we were almost next to the main road. The receptionist was friendly, informative and helpful. We were able to leave the car in the morning. It is literally ski-in/ski-out, through the back garden. This was one of the high points. Breakfast was great. Hotel bar opens until 8pm (i think). The was a nice billard room with darts, and a lobby area. Ski storage facilities were good and easily accessed.

A very modern hotel, nicely decorated, location on the slopes, A real TOP breakfast, often already in 4 Serne hotels no such a good breakfast get !! Highly recommended:)

I would have considered our stay at the hotel satisfying if it weren’t for the fact that we were ROBBED! Please treat my review as a serious warning to anyone planning to leave their sports equipment in the hotel’s ski storage room (especially since it’s not allowed to keep it in your room). Following the hotel staff’s instructions, we left our bikes overnight in the ski room. When we went there the next morning - on the second day of our stay - the bikes were gone. If we hadn’t reported the theft at the reception, no one would have even realized that a break-in had occurred - the reception desk is closed in the evening and at night, there’s no security, and (as it turns out) no alarm system either. Guests sleep in their rooms while, at the same time, thieves roam freely on the ground floor. At first, the owner assured us that he would seek compensation for us from his insurer. We were asked to provide documents, photos, invoices, etc., only to be eventually informed that the hotel bears no responsibility for what happened and has no obligations toward us. Please take this into account if you’re planning to stay at this property: the hotel offers a seemingly secure storage room for equipment (otherwise, we would never have left ours there), but as it turns out, it’s not monitored or supervised in any way, and there’s absolutely no guarantee that the items you leave there will be safe. WARNING: The hotel does not accept responsibility for guests’ property lost as a result of a break-in, even though it does not provide effective security measures to prevent such incidents.