Alpenkrone

We just left the hotel after a week of bliss. A very well managed hotel, with friendly staff. The food is splendid, so many choices at breakfast and dinner. We spent some time at the spa and swimming pool, after our ski mornings, very relaxing. Our room was at the top floor, with beautiful views and very spacious. We visit this hotel almost every year and it never disappoints. We love it, thanks for another great stay!

The Alpenkrone is a clean, smart, quiet hotel on the edge of Filzmoos. Food is excellent, and it has superb spa facilities

I had a very disappointing experience at this hotel. Upon check-in, I politely asked the manager if the room I was assigned—right next to the reception—was quiet. Instead of a professional response, I was met with an incredibly offensive and unacceptable remark. The manager claimed that the noisiest guests are Polish and even made a condescending comment about Poland’s history, referencing the Iron Curtain. This kind of discriminatory attitude is completely unacceptable, especially in the hospitality industry. Since the noise from the reception area was a real concern, I requested a room upgrade. The manager eventually moved me to a family room, but unfortunately, this was not an improvement. The room had visible wall fungus, which was completely unacceptable for a supposedly reputable hotel. The poor hygiene and lack of maintenance made my stay even more unpleasant.