Falkensteiner Hotel Royal & Spa

The hotel is no where near how excellent it used to be. Lots of cheap short cuts to mention here and primarily to increase profits but at what expense? Losing loyal customers-? Been visiting this place for years - swimming pool falling apart with loose tiles, afternoon ‘tea’ where you pay extra for the tea? No mineral water in rooms, use tap water sign added , dinner quality and variety poor. Breakfast and restaurant waiting staff were probably the saving grace and the location next to the slopes. we as a family are sad about this - staff in reception also behaved odd with school headmistress type behaviour. Sadly after visiting for over 13 years this was our last.

In the hotel I felt as a guest as king.So much friendliness, good service, spa, fantastic food.All 10 points.I hope the offer prices stay.

Great hotel with nice staff. Thank you! 👍✨️