Ihre Pension Trauner

We booked here a three bed room with half-board for 7 days. The room was average, old furniture, there were holes in the bed sheets, the first towels that we had were ok, but then when these were changed we received some that were pretty worn-out and smelling sulky. Breakfast was ok, but it seems that the fruits compote and the yoghurt that we received at breakfast were not always fresh, as on some days the fruits were a little fermented and the yoghurt was too sour. Dinner seemed in the first 2-3 evenings ok, especially the Kaiserschmarrn was delicious, but on the third night I had a little indigestion and when I talked with other guests, I learned that almost from every room someone had something with the stomach: indigestion, diarrhea, vomiting, a little girl had enterocolitis and her parents brought her to the hospital, where she was kept for the whole night. Beside this, one evening, as I wanted to give my son something to drink I saw that the glass in which the waitress brought us the water was dirty, so I asked her to bring us another glass, but also this was not perfectly clean. The top of everything was on the last night when we came to dinner and I was that at my son's place there was cat hair on the table cloth. I asked the waitress to change it, but also on the new one there was some cat hair, so I assumed that probably the cat, that we saw sometimes in the kitchen and also in the dining room, was sleeping in the same place where the table cloths were kept. As a consequence of the treatment we had there, on the last night there were tourists only at three tables left (out of 7), all the others left earlier. All in all I wouldn't go there again and I wouldn't recommend it to anyone.

We stayed 7 days in Kaprun at Trauner Pension. We received the room number 31 that was dirty, with old furniture, squeaky bed, worn towels, worn sheets. After some discussions with other guests, we realized that this is the policy of the hotel: the worst rooms are given to the Romanian guests. The lady that served us spoke only German. We were very very disappointed because this is not the quality that we expected to find in Austria. It would be better if they pay attention to the details and if they have a better communication with the guests. I do not recommend the Trauner Pension.

It's very dirty hotel. No communication with personal., only german. At 11 p.m they lock the door and everybody must going to the rooms. Like a school camp. The food is bad. All of glass for dinner are very dirty. This is absurd