Naturhotel Taleu

Good hotel,exelent staff, very good eats!All for relax!We are staying.We stayed at the hotel in the middle of June for one night. A very warm welcome, a good dinner at moderate prices. Breakfast is a buffet enough for breakfast. Each room has its own table, but you can go out and on the street. Attendants are very attentive and family friendly. When you left, you were given a bottle of wine, too, very nice. I recommend the hotel !!!

They cancelled my reservation through Expedia 1 week before arriving. It was a confirmed booking but at a discounted rate so assuming they swapped my booking out for one at a higher rate. After I enquired they sent me a note saying it is common. I book a lot of hotels and have never had this problem.

We had lovely stays at this hotel 4 times but the 5th time was an absolute disaster. Though we always found the rooms basic, out-dated and worn down, the lovely location and staff made it possible to overlook. During our most recent stay, however, the service was so appalling that 17 people left angry and disappointed. The first 4 times, our groups were seated together in the dining room, as to be expected. The 5th time we were spread out all over the room. Though I looked around and discovered there were empty tables large enough to accommodate us I was told that under no circumstances could we sit together. When I asked to simply move the furthest table away closer to the rest of the group, I was again told no. This was by the owner of the hotel. We made the best of things and sat down to our choice menu selection, as we had the first 4 times our group stayed at this hotel. Everyone in the group made their selections and waited to place their order. Drinks were slow to come and served in a surly manner. After waiting 1 hour, we were served a potato cream soup that was burnt and sent back uneaten by 17 people. Not a word was said by any of the staff. Next everyone is served a main course of salmon. Though 1 table had placed orders for beef, and 2 people don't even eat fish, when we spoke to the owners to ask what was happening we were told too bad. The kitchen is closed and there is nothing else to eat. The rest of the tables were never even offered the chance to place an order. The most confusing aspect of the entire debacle was the fact that the owners were so unpleasant every time we communicated our concerns with them. They only blamed us for everything and were not willing to try to keep our clients, and therefor us, happy. In the past they had always been wonderful but this experience was so horrible that it has left us very unhappy. There are many many hotels in this area. As I said, we overlooked the shortcomings and lack of views because the people were lovely. I guess they were only pretending the first 4 times we stayed there because their true colors came through loud and clear on the last stay. Find another hotel. You won't be missing anything by not staying here.