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Reviews from Guests

4.0/5

tripadvisor

834

Reviews

from real guests

PigeonH

4

/

5

Had stayed at this well-run hotel for a week. Beautiful hotel which maintains a traditional mountain village's external look but with modern style's room. Also, lots of space for arranging our stuff in the bathroom which we found excellent and rare. Location was great with easy access to town centre, either 5-10 minute's walk or by bus of which the bus stop was just outside and opposite to the hotel. Staff and owners were very warm, approachable, helpful and polite. Nothing seemed too much troubles to them. Always assisted with a smile. Could not comment the spa facilities as we had not used it during our stay. We were on half board basis. Breakfast was a more than adequate spread with hot and cold food. We were also encouraged to pack our lunch from breakfast table or staying in for a small lunch at the restaurant without extra charge. Hotel also offered delicious home make cake in the afternoon. Again, it was free. Just paid for the drinks! Dinner was delicious 4/5 course meal with varied daily main course's menus and a buffet table for starters and desserts etc. This hotel even offered ususal complimentary tap water, squash and tea on buffet table. So, our half board package was basically full board. Even so, the drinks price were fair and affordable. With the summer card's offer for free bus and train rides as well as all attractions including cable cars, boat ride etc including in the stay package, it was the best value package we had ever had. I would recommend to anyone ! I would had have given an easy 5-star top review for this hotel. The only downside during our stay was just because of the room privacy's issue despite the room had a very nice view. Our bed was directly overlooked by other guests of other block at the balconies. So was the lack of privacy dividers at the balcony on both sides. We therefore did not spend as much time at the balcony as we loved to espwcially when the next door's guests were sitting outside. We also had to draw the big curtains when we more guests sat at their balconcies. I am sure this issue could be easily rectified. Other than that, it is a fabulous hotel in every way ! Would highly recommend without hesitation!

shawna7e

4

/

5

We were the only Americans but were welcomed and treated kindly. Breakfast was nice but had to seek out cooks to make eggs. Dinners were varied, plenty of food but quality not consistent. Free bikes were nice, room was clean and large. No AC but fans provided on request. Had to sleep with windows open but flies and rooster crowing st 6 am were frustrating. Sauna and pool were clean and good quality. Parking was easy. Overall a nice stay.

Ginger904

5

/

5

We had the best time, one week in a beautiful resort and stayed in this fantastic hotel. Staff were informative and friendly, food was plentiful and delicious. The whole hotel was scrupulously clean and beautifully decorated. It had a comfortable, homely feel about it. I would highly recommend it and definitely return. Christine and Klaus deserve praise for setting and maintaining such high standards. Thank you and well done both.

Facilities Details

Free Wifi

1 Available Room Types

JUNIOR SUITE WITH BALCONY
JUNIOR SUITE WITH BALCONY
JUNIOR SUITE WITH BALCONY
JUNIOR SUITE WITH BALCONY

JUNIOR SUITE WITH BALCONY

Facilities Details

Internet Access in public areas

Free Wifi