The Alpine Palace New Balance Luxus Resort

Professional and very well arranged Especially the bar team led by Ralph is wow. Recommended for next time.

First a confession - it's been a few years since I was in a "real" five-star house. We had the great pleasure - even if only for a few nights - of being here. The room, a declared junior suite, actually rather a suite (216) with spectacular layout (bathroom and dressing area!), large balcony and good views, the overall impression, in particular the breakfast until 11:00 and the dinner were good-very good, excellent in places. Worth mentioning are service and brigade, Bobi at breakfast, enormously motivated but not intrusive, as well as, warm and authentic, Veronica. What Maitre ("Manager food and beverages") Thomas Felber delivered to the restaurant for five days was high old school, absolutely sovereign and entertaining - he brought many a tear of joy to my face. THANK YOU!! Honestly, it should be said that we benefited from the summer or transitional prices, which meant a top-quality price-performance ratio. If not too much changed, we would certainly come back... Martin with Andrea

We stayed at this hotel for the first time in the summer of 2025 in a Family Suite Deluxe together with our children. We spent a fantastic holiday. I would particularly like to highlight the kindness towards our children. Ivan and the chef deserve special praise! We remember the beautiful time so fondly that we spontaneously decided to come back for skiing in March. We are looking forward to it!