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Reviews from Guests

4.0/5

tripadvisor

94

Reviews

from real guests

Blauberghof

5

/

5

Tradition is very important here, the host family welcomes you in a friendly manner. There is still a regular table culture here, just like you would expect. Wishing a church host. Delicacies from the region, we ate very well and fantastically. The price/performance ratio is perfect. A place where you feel comfortable and invites you to come back.

deangW6689ZY

5

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5

I would.just like to say a few recent reviews had me worried before my trip at the end of Feb to 2nd March. I am glad I didn't stress it too much as they were far off the mark from what myself and 6 friends experienced. We found the staff friendly and helpful. 1 member was a bit more serious and carried out her job to the letter but I will.not complain as she was still friendly and efficient, just a tad abrupt on a couple of requests. The hotel was warm and clean throughout from reception to our room. It is an old building so no lifts, they do apologise about this when you check in but we never had a problem and we were on 3rd floor. 1 member of the group was injured and they offered a room nearer the ground floor but he turned down the kind offer and spent 5 days going up and down the stairs on crutches. We booked with Crystal and in the description it mentions that the kitchen is closed for 1 night and we are reserved a table at another restaurant nearby, 5 mins away no more. This was a great restaurant so no worries there. The Kirchenwirts evening meals were great with decent portion sizes. Breakfast was typical Austrian style with the cereals, bread, cold meats and cheese etc etc. Overall we had no complaints in our group about anything apart from trying to get some bread with the soup in the evening. But bread was.not on the menu, so.....shrugs shoulder. I would be happy to stay there again.

T6380QKRoseM

2

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5

Ignore old reviews and only read the most recent (within the last few months) as this hotel has been taken over by new owners. We stayed here last week for 6 nights and upon arrival the hotel seemed like a nice quaint Austrian Hotel. We arrived late evening and were told we had at least 30 minutes before food as they had a big group in the restaurant anyway. Then 20 minutes later we had a knock on our room door and were shouted at to come down for food as the chefs wanted to go home. The restaurant we had our breakfast and evening meals in had zero atmosphere and you could hear a pin drop. The waitress who served us was unfriendly, aggressive and plain rude (she also had bad hygiene which affected meals). We asked for a wine list and was abruptly told ‘red or white’, another guest kindly mentioned across the tables that there is a wine list in the public restaurant. This is when the waitress told him to be quiet and held her hand up to him! Everything seemed to be an inconvenience and that the other restaurant for the public was the priority. We were also demanded to pay for our drinks every evening (we usually just open a tab and pay at the end of the week). The food was very basic, with the only hot thing at breakfast being a boiled egg (we cooked ourselves). There wasn’t even a toaster! No fruit or yoghurt. The dinner again was basic, salty and very standard soup starter, meat main and ice cream dessert. We were also surprised when we were told Tuesdays & Wednesdays the kitchens closed (in fact the hotel is closed…no one was around) and we were to go to the neighbouring restaurant. However only offered us a main meal there. The rooms were the only perk. Very warm, clean, hot showers. However we had to ask for toilet roll and fresh towels after 2 days, one of the other guests said no one had even been to make their beds! The decor in the hallways was very odd - an old babies cradle, with an ancient book that had a hammer inside? There is also no lift and had to carry our cases up 3 flights of stairs. Fortunately we had gone with ski crystal and we informed them of the issues, which resulted in a slight compensation for the meals we went out for, due to the hotel being so poor!

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