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Reviews from Guests

4.0/5

tripadvisor

189

Reviews

from real guests

313AnnM313

5

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5

Our stay at the Zugspitz Resort was truly exceptional. We have traveled all over the world and stayed in very good hotels, but we have never experienced one so dedicated to kids! While it is not a cheap destination, it is worth every single penny. The entire property is fully tailored for families, ensuring perfection down to the very last detail for the little ones. The resort is an absolute dream for children, featuring an incredible variety of play areas both inside and outside. Our kid had enormous fun exploring the massive climbing area and bouncing on the trampolines, and that is just the beginning. He also loved racing on the karts, which are available both indoors and outdoors! The resort even features its own cinema with movies playing every day, and they host a magician once a week. The dedicated kids' room with professional guardians is another fantastic space. It is huge, boasts great views, and provides full surveillance so parents can completely rest and unwind with total peace of mind. We stayed in a corner suite, which was flawless. It offered a huge balcony, a massive bathroom, and thoughtful family-friendly touches throughout. For wellness and fitness, the facilities are unbeatable. The spa area is a complete paradise, and the large gym is fully equipped with absolutely everything, including a big terrace with amazing views. The dining was also very good, presenting enough variety of high-quality food options tailored for both adults and kids. We are already looking forward to coming back to Zugspitz Resort very soon!

482pcb

5

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5

After much doubt booked this place for four nights. Resort is certainly not cheap, but very well cared for. The staff is friendly, the rooms, facilities and the like are incredibly clean and the pool is just right in size. With half board you actually have a full board, because from 13:00 you can still get a lunch / meal (limited buffet). The evening buffet is extensive and varied and of high quality. Parking is free and loading rate acceptable by Austrian standards. All in all the price/quality is acceptable. Improvement point would be an extension of opening hours. For example, access to swimming pool, sauna and fitness closes at 20:00. That's very early.

Silke_Baliko

4

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5

We stayed in July for 2 nights at the Zugspitz Resort. We chose a rustic-modern Edelweiss room when booking. Reception and check-in was very friendly we were shown everything in person. Unfortunately, our room did not correspond at all to the photos and our ideas. Up and down to the bedroom without railing was for me (wg. knee injury) almost not possible. The bed was ancient, low and sagged. Bathroom had only one bathtub. No shower gel etc. available. We asked for another room at the reception the next day. The complaint was handled professionally and we were able to switch to a beautiful suite in the new part of the hotel. Thank you very much 😊. Breakfast and dinner were very good – very wide selection and very varied. The only thing you have to watch out for is the many children - so you don't get run over the pile. The only drawback - there is in the restaurant an access to the children's area in the basement - the bad smell from there unfortunately also extends into the restaurant. Although the weather was very bad, the bar was not crowded. However, the pool area – this could be wg from us. Lack of space not to be used.